- Do you want to work at an agency where each day reveals new opportunities to work on some of the biggest issues facing consumers and businesses and have opportunities to pursue new and exciting pathways?
- Do you want to work at a place where smart and dedicated people from all walks of life collaborate to work on meaningful matters?
- Do you want to use your program and change management expertise to help deliver the ACCC’s Strategy, support strategic initiatives and drive sustainable outcomes across the organisation?

Then this is the place for you! At the ACCC, we’re proud of the impact we can make together. We understand the responsibilities and challenges that come with a fast moving and ever-changing environment. Our high performing culture is built on a foundation of care, support and inclusion. It’s why we’re driven by connection and collaboration, sharing our skills, knowledge and support with each other freely and frequently. It’s why we prioritise the wellbeing of our people and empower them to work autonomously, flexibly and courageously. At the ACCC, we believe the best version of you is the one that’s true to who you are – and that’s the you we want working alongside us. We value flexibility, and all roles can be performed from any capital city in a state or territory or Townsville and are available on a full-time, part time or job-share basis.

Applicants from diverse backgrounds including First Nations peoples, people with disability and those from different cultural backgrounds are encouraged to apply. What you will do as the Assistant Director





- Coordinate delivery across the Strategy Program, supporting project teams to plan and deliver initiatives and identify change impacts, expected benefits, risks, issues and dependencies.
- Provide program management support across the Strategy Program through governance reporting, performance monitoring and insights that inform prioritisation and decision-making.
- Coordinate organisational change across the Strategy Program, providing oversight of readiness, adoption and risks and working with teams to address barriers and improve outcomes.
- Lead change planning for key initiatives to help staff and leaders understand, prepare for and adopt new ways of working.
- Design and deliver communication and engagement activities that build awareness, confidence and readiness for change.
- Lead the identification, measurement and reporting of program benefits to help ensure strategic initiatives deliver lasting value for the organisation.
- Lead a small team, role modelling our leadership behaviours, supporting a professional and collaborative working environment, coaching, giving continuous feedback, resolving conflict and facilitating career development.

About You In order to succeed in the role, you will have:





- Demonstrated experience in change management, project management, program management or business improvement, including identifying and managing risks, issues, dependencies and benefits.
- Strong stakeholder engagement skills, including the ability to build productive relationships and influence outcomes across all levels of an organisation.
- The ability to apply critical thinking and analysis skills to draw accurate conclusions and support evidence-based decision making.
- Excellent written communication skills, including the ability to communicate complex information through clear, concise and audience-appropriate written products.
- The ability to achieve results, with experience planning and managing multiple tasks in a fast-paced environment with competing priorities, to achieve timely outcomes.
- Demonstrated leadership capability, including coaching and developing others and contributing to a positive and inclusive team culture.
- Demonstrated experience leading a team or similar role in a fast-paced and large complex people-centred organisation.

To find out more about us and the role, please read the Candidate Kit. How To Apply You will be asked to respond to the statement of claims of no more than 500 words and submit your resume with key outcomes or what you are most proud of in each role you have held (2 pages maximum).

Salary: $127,908 - $141,555 (plus 15.4% superannuation) Contact Officer: Kylie Browne, 08 8456 3529 Applications Close: 11:00 pm (AEST), Sunday 23 August 2026

📌 Assistant Director, Program and Change Management,Corporate/160) (Townsville)
🏢 ACCC
📍 Townsville