ABOUT US

Infosys BPM (www.infosysbpm.com), the business process outsourcing subsidiary of Infosys, was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process re-engineering. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, Puerto Rico, China, the Philippines, Singapore, and Australia.

Infosys BPM has been consistently ranked among the leading BPM companies and has received multiple awards and recognition from key industry bodies and associations. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry-leading HR best practices.

The company’s senior leaders contribute widely to industry forums as BPM strategists.

Role: - Reporting Business Analyst (Tech BA – Reporting / BI / Data & Analytics)

Location: - Sydney

6-12 Months Full-Time Contract Role

NOTE - Only applicants with Australia full work right, i.e., holding a valid visa will be considered for the role.

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Role Summary The Reporting Business Analyst (Tech BA – Reporting) provides specialist business analysis capability across data‑intensive reporting and analytics initiatives within the Collections and

Customer Assist Programs .

The role is accountable for translating complex reporting, data migration, and downstream data requirements into clear, actionable artefacts that enable accurate, scalable, and trusted reporting outcomes across various systems and data platforms associated reporting and insight solutions.

Operating as an embedded member of a delivery squad, the role partners closely with Product Owners, Solution Engineers, Business reporting teams, Data Platforms, and downstream data consumers to ensure reporting solutions meet business, regulatory, and operational expectations.

Role Purpose

- Deliver trusted, timely, and actionable reporting outcomes that support business and regulatory decision‑making.
- Act as the bridge between business needs and technical delivery for reporting and analytics.
- Ensure reporting requirements are clearly defined, traceable, and aligned to data standards, quality expectations, and platform constraints.
- Enable scalable and sustainable reporting solutions through robust data analysis, data mapping, and documentation practices.

Key Responsibilities Reporting & Data Analysis





- Profile and analyse medium-large and complex datasets to support reporting, analytics, reconciliation, and regulatory outcomes.
- Define, validate, and maintain data mappings, reporting logic, and reconciliation rules for data migration and downstream reporting.
- Identify, investigate, and document data quality issues , gaps, and root causes, including remediation options and dependencies.
- Support impact assessments for reporting and data changes across releases, migrations, and platform transformations.

Requirements & Delivery

- Elicit, analyse, and document business and technical requirements related to reporting and data outcomes.
- Translate requirements into Jira user stories, acceptance criteria, and supporting artefacts (e.g. data mapping, lineage, rules).
- Support sprint delivery through clarification of reporting scope, assumptions, dependencies, and constraints.
- Ensure reporting requirements are traceable, testable, and aligned to delivery objectives and regulatory expectations.

Stakeholder Engagement

- Act as a key liaison between delivery squads and Business reporting, and Data Platform teams .
- Collaborate with Product Owners, Squad Leads, Solution Engineers, Testers, and Downstream Consumers to ensure shared understanding of reporting outcomes.
- Participate in working sessions, design discussions, requirement walkthroughs, and reporting‑focused forums.
- Support communication of reporting changes, impacts, and risks to relevant stakeholders.

Governance & Assurance

- Ensure reporting requirements align with agreed data, platform, architectural, and security standards .
- Contribute to documentation required for governance, approvals, audits, and change processes .
- Support release readiness activities by validating reporting changes prior to go‑live.
- Assist with the creation and maintenance of data lineage, artefacts, and knowledge transfer documentation .

Delivery Context

- Embedded within the Data Reporting Squad operating in the Collections / Customer Assist ART .
- Supports initiatives across the Collection Migration Art and Enterprise Customer Solution Programs , with a strong emphasis on downstream reporting and data impacts.
- Operates in a scaled Agile / SAFe environment ,



contributing to sprint planning, refinement, and delivery ceremonies.
- Engages with both onshore and offshore contributors where applicable.

Skills & Experience

Essential

- Strong experience as a Technical Business Analyst in data‑heavy or reporting‑focused environments.
- Strong analytical skill and have experience in delivering medium complex data projects with a strong focus on data quality, lineage, and reconciliation between legacy and new systems.
- Experience defining data mappings, reporting logic, reconciliation rules, and data lineage .
- Advanced in SQL, Python & Alteryx and Excel .
- Advanced documentation skills, including user stories, acceptance criteria, and supporting artefacts .
- Strong stakeholder management skills with the ability to communicate effectively with both technical and non‑technical audiences.
- Working knowledge of Agile delivery and tools such as Jira and Confluence .

Desirable

- Experience in working with Banking data warehouses (EDW, SGD, GDW and DDEP/ADAPT).
- Exposure to data warehousing and modelling concepts (e.g. star and snowflake schemas).
- Experience in collection data / credit risk data
- Familiarity with ETL/ELT pipelines and reporting data flows (e.g. SSIS, cloud‑based orchestration).
- Exposure to cloud data platforms such as GCP and/or Azure .
- Experience in financial services , regulatory reporting, or large‑scale enterprise transformation initiatives.
- Familiarity with Agile / SAFe ways of working.
- Cloud certification (e.g. Google Cloud Professional Data Engineer ) considered highly beneficial.

Infosys BPM is committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. We provide adjustments including alternate formats to the recruitment process for candidates including individuals with disability. If you require an adjustment to be made during the recruitment process (including alternate formats) or have an enquiry about the support provided, please contact HR Team on 02 8913 5900 or email to [email protected]

Please click on the Apply link below to upload your resume before the closing date.

We reserve the right to withdraw this advertisement prior to the closing date.

We respectfully request agencies not to forward unsolicited resumes unless requested.

📌 Associate (Sydney)
🏢 Infosys Bpm
📍 Sydney