About the Role In this role, you will support the Bus Service Manager by overseeing the department’s costing and administrative functions. This is a full-time role and based in Derrimut. You will play an important part in delivering a high level of customer service, meeting repair order costing targets and ensuring accurate record keeping supporting the department’s financial performance.

You will also help build strong customer relationships, support team members and ensure service system records are accurate and up to date.

Key Responsibilities Keep customers updated on the status of repairs

Schedule service appointments based on customer needs and workshop capacity

Clearly explain expected timeframes, costs, and payment options

Ensure customer queries are handled promptly and professionally

Maintain accurate daily records of all service department activity





Work with OEM representatives and provide updates to the service team

Monitor and manage Work in Progress (WIP) to meet daily repair order (RO) targets

Manage aged and warranty repair orders in line with KPIs

Ensure completed jobs are invoiced promptly

Work with key stakeholders to improve WIP processes

Follow up on outstanding debtor and creditor accounts

Assist with WHS documentation and actions as required About You Previous supervisory experience is desirable

Solid commitment to safety and WHS practices

Solid administration and computer skills

Strong communication and time management skills

Well-organised with good attention to detail

Demonstrates initiative, leadership potential, and a positive attitude

📌 Bus Service Supervisor (Derrimut)
🏢 CMV Truck u0026 Bus
📍 Derrimut