​Iimis Traralgon is looking for an experienced, energetic, and hands-on Cafe Manager to lead our team and drive daily front-of-house operations. ​

Whether you are looking for the stability of a full-time role or the flexibility of casual employment, this position requires a passion for exceptional customer service, high-quality coffee and food delivery, and seamless day-to-day management.

You will be the face of the venue, ensuring every guest enjoys a premium, welcoming experience. ​

Key Responsibilities ​

- Front-of-House Leadership: Work actively on the floor, managing peak rushes, seating guests, taking orders, and delivering top-tier hospitality. ​
- Team Management & Culture: Train, mentor, and supervise floor and coffee staff to maintain high service standards and positive team morale.
- Rostering & Workflow: Coordinate daily floor staff, manage floor rosters, and adapt team deployment based on trade volume. ​
- Quality Control: Ensure food and beverage presentation, table service, and cleanliness consistently meet venue standards.
- ​Operations & Inventory: Assist with stock control, ordering cafe supplies, managing POS systems, and handling cash/end-of-day reconciliation. ​
- Customer Engagement: Handle customer feedback with professionalism and foster strong relationships with local regulars. ​

What We Are Looking For ​
- Proven Experience: Demonstrated background in cafe management, assistant management, or senior shift supervision in a fast-paced environment. ​
- Front-of-House Expertise:



Exceptional interpersonal skills with a strong presence on the floor—you lead by example, not from an office. ​
- Hospitality Standards: Strong knowledge of coffee service, dietary trends, food safety, and hygiene regulations (RSA and Food Safety Certifications preferred). ​
- Leadership & Communication: Ability to multi-task under pressure, solve problems quickly, and communicate effectively with both floor and kitchen staff. ​
- Flexibility: Willingness to work weekend shifts, early mornings, and public holidays as required by cafe operating hours. ​

What We Offer
- ​Flexible employment options (Full time or Casual arrangements available). ​
- Competitive remuneration package tailored to experience. ​
- A vibrant, supportive work environment with an established local customer base. ​
- Opportunities to contribute fresh ideas to daily operations and floor management.

How to Apply ​If you have the experience, drive, and passion to lead front-of-house operations at Iimis Traralgon, we want to hear from you! ​Please submit your resume and a brief cover letter detailing your relevant hospitality experience. Pay: $55,176.02 – $81,916.02 per year

Application Question(s)

- Provide your availability for a 3 hour trial over the next 10 days between 9am and 2pm

Experience:
- hospitality : 2 years (Required)

Licence/Certification:
- RSA (Required)

Work Authorisation:
- Australia (Required)

Location:
- Traralgon VIC 3844 (Required)

Work Location: In person

📌 Cafe Manager (Traralgon)
🏢 CCE Services
📍 Traralgon