Key Responsibilities

- Build and maintain strong relationships with existing and prospective clients.

- Identify and secure new business opportunities to grow the company's client base.

- Conduct client meetings to understand workforce requirements and staffing needs.

- Represent AB Workforce Staffing Agency professionally during meetings, presentations, and networking events.

- Respond confidently and professionally to all incoming client enquiries via phone and email.

- Prepare and send professional business proposals, quotations, service agreements, and follow-up correspondence.

- Coordinate meetings with HR managers, business owners, and company representatives to discuss workforce solutions and service contracts.

- Develop long-term partnerships with corporate clients, healthcare providers, aged care facilities, disability providers, warehouses, manufacturing companies, and other organisations requiring staffing solutions.

- Ensure clients receive exceptional service and ongoing support throughout the recruitment and workforce placement process.

- Work closely with management to achieve business development targets and company growth.

- Promote the company's workforce services through networking, client visits, referrals, and professional presentations.

- Maintain accurate records of client communications, contracts, and business opportunities.





- Resolve client concerns promptly while maintaining a high level of professionalism and customer satisfaction.

- Monitor market trends and identify new industries and organisations that may require workforce staffing services.

Essential Requirements

- Previous experience in client relationship management, business development, sales, account management, or workforce agency operations.

- Excellent communication and negotiation skills.

- Confident speaking with business owners, HR managers, and senior executives.

- Strong telephone and email communication skills.

- Ability to prepare skilled proposals, contracts, and business correspondence.

- Excellent organisational and time management skills.

- Strong customer service and relationship-building abilities.

- Professional presentation and interpersonal skills.

- Ability to work independently and achieve business growth targets.

- Current Australian driver's licence (preferred).

Personal Attributes

The successful applicant will be:
- Professional and confident in dealing with clients.

- Results-driven and passionate about business development.

- Excellent at building long-term client relationships.

- Well-presented with outstanding communication skills.

- Self-motivated and able to work independently.

- Reliable, organised, and proactive.

- Committed to delivering exceptional client service.

- Focused on contributing to the continued growth and success of AB Workforce Staffing Agency.

📌 Client Relationship & Workforce Business Development Officer (Pakenham)
🏢 AB Nurses Support Services
📍 Pakenham