At Lumia Care, we are on a mission to provide trusted support locally, delivered by the best people. As one of Australia's growing providers of Aged Care and Disability Services.

We are currently seeking an experienced and client-focused Clinical Case Manager to join our team, managing a portfolio of clients and ensuring services are planned, delivered and reviewed in line with client goals, funding requirements and organisational standards.

Why Join Lumia Care? At Lumia Care, community wellbeing drives everything we do. We are committed to creating a supportive environment where our people feel valued, developed and empowered to grow.

What You'll Love About This Role

- Meaningful, relationship-driven work that shapes client outcomes
- Genuine ownership of a client portfolio and their care journey
- Variety across care planning, budgeting and stakeholder engagement
- Supportive leadership and a collaborative team environment
- Ongoing professional development within a growing organisation
- Versatile employment arrangements for the right candidate

About the Role As a Clinical Case Manager , you will be responsible for managing a diverse portfolio of clients, ensuring they receive coordinated, high-quality services that align with their individual goals, clinical needs, and funding arrangements. Working closely with clients, families, support networks, and healthcare professionals, you will undertake comprehensive assessments, develop tailored care plans, and continuously monitor outcomes to ensure services remain safe, effective, and responsive.

This is a rewarding opportunity for a clinically minded professional who enjoys building strong relationships, problem-solving, and making a genuine impact in the lives of others.

Key Responsibilities

- Manage an allocated client portfolio, ensuring services are planned,



delivered and reviewed in line with client goals and funding requirements
- Conduct structured assessments and develop tailored care plans reflecting individual needs, risks and preferences
- Coordinate end-to-end client onboarding, ensuring timely intake and smooth transition into service delivery
- Monitor client funding utilisation, identifying underspend or overspend and adjusting to maintain financial sustainability
- Build effective relationships with clients, families, funding bodies and support coordinators
- Manage incidents and complaints in accordance with organisational frameworks
- Maintain accurate, audit-ready documentation and identify opportunities to improve service delivery

About You You are a compassionate and organised skilled with strong clinical knowledge and a passion for delivering person-centred care. You thrive in a fast-paced environment, can confidently manage competing priorities, and have excellent communication and stakeholder engagement skills. You are committed to supporting clients to achieve the best possible outcomes while ensuring services remain compliant, sustainable, and clinically appropriate.

- Tertiary qualification in health, community services, nursing or a related discipline (or equivalent experience)
- Current National Police Clearance (or willingness to obtain)
- Working With Children Check, where applicable to the role
- NDIS Worker Screening Clearance (or willingness to obtain)
- A valid driver's licence
- Evidence of current mandatory immunisations
- Full right to work in Australia

If you are passionate about delivering outstanding care and empowering people to live their best lives, we would love to hear from you. Apply now and help shape the future of Lumia Care.

For a confidential discussion, contact Rasika at [email protected]

📌 Clinical Case Manager - Dulwich, SA
🏢 Lumia Care
📍 Dulwich