About Us

Lifeline Regional SA & Far West NSW (LLSAFWNSW) is a not-for-profit organisation committed to an Australia free from suicide. We deliver a range of suicide prevention services, training programs, and community initiatives across Far West NSW and approximately 70% of South Australia. With Connect Centres located in Broken Hill, Clare and Port Pirie, we provide accessible, free support services to individuals and communities. Our team of dedicated staff and volunteers work collaboratively to improve social and emotional wellbeing across our regions.

About the Role

We are seeking a passionate and community-minded Community Engagement Officer to join our team at the Broken Hill Connect Centre on a part-time basis (0.5 FTE). This role helps deliver the GambleAware program across Far and Western NSW by connecting with individuals, families and communities affected by gambling harm. The position focuses on community engagement, education and awareness raising, helping people access the right support at the right time. Working alongside the GambleAware team and community partners, the role builds relationships, increases awareness of gambling harm, reduces stigma and makes it easier for people to reach out for help.

The successful applicant will work closely with the GambleAware team in Broken Hill and a supportive team of counsellors, peer workers and other staff across Regional SA and Western NSW.

Broken Hill offers a unique chance to build a meaningful career while enjoying the lifestyle and community connection of one of Australia's most iconic regional cities. Recognised as the world's first heritage-listed city, Broken Hill is renowned for its rich history, vibrant arts and culture scene, stunning outback landscapes, strong sense of community and relaxed way of life. With affordable living, short commute times, and easy access to some of Australia's most breathtaking natural attractions, Broken Hill provides the perfect balance between professional purpose and personal lifestyle.

Key Responsibilities

- Contribute to the planning, implementation and evaluation of the GambleAware Community Engagement Plan, ensuring engagement activities are responsive to the diverse needs of local communities, including Aboriginal communities, multicultural communities and other priority populations.
- Develop and maintain strong, collaborative relationships with community organisations, clubs, schools, service providers, government agencies and other stakeholders to enhance service visibility and accessibility.




- Coordinate and deliver community events, workshops, information sessions and awareness campaigns.
- Identify and pursue opportunities to expand community partnerships that support mental health awareness and gambling harm minimisation initiatives.
- Represent Lifeline Regional SA & Far West NSW and GambleAware at networking forums, community meetings and interagency groups to strengthen sector connections.
- Develop and support delivery of an Outreach Plan across the GambleAware contract region, monitoring and evaluating its success and providing recommendations for continuous improvement.
- Increase awareness of gambling harm and available support services, and strengthen connections between community organisations and support services.
- Maintain accurate records of stakeholder interactions, engagement activities and reporting requirements.
- Participate in supervision, Communities of Practice and career development.
- Contribute to quality improvement and safe practice activities.
- Work collaboratively within a supportive team of counsellors, peer workers and community engagement staff.
- Uphold the values and standards of Lifeline Regional SA & Far West NSW.

Selection criteria - Essential skills and experience

1. Certificate IV or higher in Community Services, Social Work, Health Promotion or a related field (or working towards completion).
2. Experience in community engagement, community development, health promotion or related human services work.
3. Understanding of how to support people in a respectful, non-judgemental way that focuses on their strengths and goals.
4. Demonstrated ability to build rapport and establish trusting relationships with individuals, families and stakeholders.
5. Strong communication, presentation and relationship-building skills.
6. Ability to work independently and collaboratively within a supportive team environment.
7. Experience working with diverse communities and stakeholders.
8. Sound computer literacy and administration skills.
9. Current NSW Driver Licence.
10. Current Working with Children Check.
11. National Criminal History Check.

Desirable

- Qualification in Health Promotion,



Public Health or Community Development.
- Gambling Skills Set, or willing to work towards attaining.
- Experience in community engagement planning and stakeholder engagement.
- Experience facilitating groups, workshops or community education activities.
- Knowledge of gambling harm and recovery approaches.
- Experience working in regional and remote communities.
- Understanding of community development and health promotion approaches

Benefits

- NFP Salary Packaging advantages
- 5 weeks annual leave + leave loading on 4 weeks

- EAP availability

- Flexible working arrangements
- Supportive and safe work environment
- Ongoing training, supervision and professional development
- Opportunity to make a meaningful difference in the lives of individuals, families and communities affected by gambling harm

Why Join Us?

This is a unique opportunity to join Lifeline Regional SA & Far West NSW, part of one of Australia's most recognised and trusted community support organisations. As a values-driven organisation, we are committed to strengthening the wellbeing of regional communities through early intervention, suicide prevention, community connection and reducing the impact of gambling harm and financial stress.

You will be part of a supportive and passionate multidisciplinary team that values collaboration, lived experience, professional growth and meaningful community impact. The role offers opportunities to work directly with individuals, families and communities while helping raise awareness, connect people with support and make a positive difference across the region.

Based in Broken Hill, the world's first heritage-listed city, this position offers an exceptional lifestyle prospect with affordable living, a welcoming community and easy access to Australia's spectacular outback landscapes.

How to Apply

Please submit your resume and a cover letter addressing the following selection criteria: Criterion 2 - Experience in community engagement, community development, health promotion or related human services work

Criterion 4 – Ability to build rapport and establish trusting relationships with individuals, families and stakeholders

Criterion 6 –

For further information or to request a full Position Description, please contact:

Jacinta Cullen by email [email protected] or phone [0428 353 783](tel:0428 353 783)

Applications will be assessed as they are received. We therefore encourage you to submit your application as soon as possible.

📌 Community Engagement Officer - GambleAware (Broken Hill)
🏢 Lifeline Broken Hill Country to Coast
📍 Broken Hill