Join the world’s largest literary travel community.

Do you love books, bookstores, libraries and storytelling?

We’re looking for a proactive, organised and social media-savvy Community Manager to help us grow one of the world’s most recognised literary media brands.

1000 Libraries is followed by 1.8+ million book lovers worldwide

, reaching over 30 million people every month through inspiring stories about books, libraries, bookstores and literary travel.

This isn’t a traditional customer service role.

You’ll become the heartbeat of our community - building relationships with readers, bookstores, libraries, tourism boards, creators and brand partners around the world.

If you dream of working in the book industry, travel or social media, this could be the perfect role.

Part-time initially (20 hours/week), with the opportunity to transition into a full-time role for the right person.

What You’ll Do ? Customer Experience & Ecommerce

You’ll be the first point of contact for our global community.

- Manage customer support for our online store via Gorgias
- Process and manage Shopify orders
- Support Amazon, Etsy and Faire marketplaces
- Handle returns, exchanges and customer enquiries
- Ensure every customer has an exceptional experience

? Partnerships & Founder Support Work directly with the Founder to grow the literary travel media business.

- Book appointments with partners
- Coordinate meetings and follow-ups
- Manage CRM and partnership pipeline
- Assist with relationship management

? Wholesale & Bookstore Outreach Help bring our products into more bookstores around the world.

- Reach out to bookstores and retailers
- Manage wholesale enquiries
- Coordinate bookstore collaborations
- Maintain retailer relationships





? Creator & Influencer Campaigns Help manage campaigns with book creators, influencers and bookstores. Source relevant creators.

- Coordinate gifting campaigns
- Manage campaign deliverables
- Build long-term relationships

? Community Campaigns Create memorable experiences for our audience.

- Organise giveaways
- Coordinate competitions
- Support ambassador initiatives
- Engage with readers across our platforms

? Social Media & Content Help bring our brand to life.

- Manage comments and community engagement
- Respond to messages
- Assist with content planning
- Create behind-the-scenes and short-form content (must be comfortable in front of a camera)
- Help produce Reels, TikToks and other social content
- Keep our community active and engaged

? AI & Operations Use modern tools to help us work smarter.

- Implement AI workflows
- Automate repetitive admin tasks
- Improve internal processes
- Support operational efficiency

? Email Marketing Support our customer communications.

- Schedule email campaigns
- Coordinate launches
- Assist with newsletters and customer journeys

Who You Are We’re looking for someone who is:

- A genuine book lover
- Passionate about literature, travel and culture
- Thrives working in a fast-paced, dynamic startup workplace
- Highly organised and proactive
- Comfortable juggling multiple projects
- Friendly,



empathetic and customer-focused
- Excellent written communicator
- Tech-savvy and excited by AI tools
- Someone who takes ownership and enjoys solving problems

Experience with any of the following is a bonus:
- Shopify
- Gorgias
- Klaviyo or Mailchimp
- Canva
- CapCut
- Meta Business Suite
- Notion
- Claude or other AI tools

Why Join Us?

- Work with one of the world’s fastest-growing literary media brands
- Join a purpose-driven company inspiring millions to read and travel
- Work directly with the Founder and his 2IC
- Gain experience across publishing, ecommerce, partnerships, marketing and AI
- Flexible part-time role with genuine opportunity to grow into full-time
- Every day is different—you’ll never be stuck doing the same thing

Position Details

Location:

Carlton

Hours:

Part-time (approximately 20 hours per week)

Employment Type:

Part-Time

Salary:

FTE 65K + super (pro-rata)

Growth Opportunity:

Potential to transition into a full-time role based on performance and business growth.

Availability:

Immediate hire

About 1000 Libraries

1000 Libraries is the world’s leading literary travel and culture media platform, inspiring millions of readers to discover extraordinary libraries, bookstores and bookish experiences around the globe. With a global community of 1.8 million+ followers

, we work with publishers, bookstores, tourism organisations, cultural institutions and some of the world’s most beautiful book places to celebrate the joy of reading.

If your dream job combines books, social media, travel, creativity and community, you’ll feel right at home.

Please send your CV + a Video

Cover Letter to: [email protected]

📌 Community Manager (Melbourne)
🏢 1000 Libraries
📍 Melbourne