Join the world’s largest literary travel community. Do you love books, bookstores, libraries and storytelling? We’re looking for a proactive, organised and social media-savvy Community Manager to help us grow one of the world’s most recognised literary media brands. 1000 Libraries is followed by 1.8+ million book lovers worldwide, reaching over 30 million people every month through inspiring stories about books, libraries, bookstores and literary travel.

This isn’t a traditional customer service role. You’ll become the heartbeat of our community - building relationships with readers, bookstores, libraries, tourism boards, creators and brand partners around the world. If you dream of working in the book industry, travel or social media, this could be the perfect role. Part time initially (20 hours/week), with the opportunity to transition into a full-time role for the right person. What You’ll Do

? Customer Experience & Ecommerce

You’ll be the first point of contact for our global community.

Manage customer support for our online store via Gorgias

Process and manage Shopify orders

Support Amazon, Etsy and Faire marketplaces

Handle returns, exchanges and customer enquiries

Ensure every customer has an exceptional experience ? Partnerships & Founder Support

Work directly with the Founder to grow the literary travel media business.

Book appointments with partners

Coordinate meetings and follow-ups

Manage CRM and partnership pipeline

Assist with relationship management ? Wholesale & Bookstore Outreach

Help bring our products into more bookstores around the world.

Reach out to bookstores and retailers

Manage wholesale enquiries

Coordinate bookstore collaborations





Maintain retailer relationships ? Creator & Influencer Campaigns

Help manage campaigns with book creators, influencers and bookstores. Source relevant creators.

Coordinate gifting campaigns

Manage campaign deliverables

Build long-term relationships ? Community Campaigns

Create memorable experiences for our audience.

Organise giveaways

Coordinate competitions

Support ambassador initiatives

Engage with readers across our platforms ? Social Media & Content

Help bring our brand to life.

Manage comments and community engagement

Respond to messages

Assist with content planning

Create behind-the-scenes and short-form content (must be comfortable in front of a camera)

Help produce Reels, TikToks and other social content

Keep our community active and engaged ? AI & Operations

Use modern tools to help us work smarter.

Implement AI workflows

Automate repetitive admin tasks

Improve internal processes

Support operational efficiency ? Email Marketing

Support our customer communications.

Schedule email campaigns

Coordinate launches

Assist with newsletters and customer journeys Who You Are

We’re looking for someone who is:

A genuine book lover

Passionate about literature, travel and culture

Thrives working in a fast-paced, dynamic startup environment

Highly organised and proactive

Comfortable juggling multiple projects

Friendly,



empathetic and customer-focused

Excellent written communicator

Tech-savvy and excited by AI tools

Someone who takes ownership and enjoys solving problems

Experience with any of the following is a bonus:

Shopify

Gorgias

Klaviyo or Mailchimp

Canva

CapCut

Meta Business Suite

Notion

Claude or other AI tools Why Join Us?

Work with one of the world’s fastest-growing literary media brands

Join a purpose-driven company inspiring millions to read and travel

Work directly with the Founder and his 2IC

Gain experience across publishing, ecommerce, partnerships, marketing and AI

Flexible part-time role with genuine opportunity to grow into full-time

Every day is different—you’ll never be stuck doing the same thing Position Details

Location: Carlton Hours: Part-time (approximately 20 hours per week)

Employment Type: Part-Time

Salary: FTE 65K + super (pro-rata)

Growth Opportunity: Potential to transition into a full-time role based on performance and business growth.

Availability: Immediate hire About 1000 Libraries

1000 Libraries is the world’s leading literary travel and culture media platform, inspiring millions of readers to discover extraordinary libraries, bookstores and bookish experiences around the globe. With a global community of 1.8 million+ followers, we work with publishers, bookstores, tourism organisations, cultural institutions and some of the world’s most beautiful book places to celebrate the joy of reading. If your dream job combines books, social media, travel, creativity and community, you’ll feel right at home.

Please send your CV + a Video Cover Letter to: [email protected]

📌 Community Manager (Melbourne)
🏢 1000 Libraries
📍 Melbourne