We are looking for a CRM Coordinator to support the delivery of CRM and lifecycle marketing initiatives. This role is ideal for a data-driven marketer looking to develop their CRM, automation, and customer engagement expertise within a rapid-paced eCommerce environment.
Responsibilities
- Support CRM campaigns, audience segmentation, and customer journeys.
- Build and maintain marketing automations using Salesforce Marketing Cloud or similar platforms.
- Monitor campaign performance, analyse data, and provide actionable insights.
- Support loyalty and membership programmes through reporting and analysis.
- Manage email deliverability and recommend optimisation strategies.
- Collaborate with marketing and operations teams to execute campaigns effectively.
Qualifications
- Degree in Marketing, Communications,
Analytics, or a related field.
- Experience or exposure to CRM, email marketing, and marketing automation platforms.
- Strong analytical skills with the ability to interpret and act on data.
- Familiarity with Salesforce Marketing Cloud and AI tools is highly desirable.
- Excellent organisational and communication skills.
Benefits
- Career development and learning opportunities.
- High level of ownership and autonomy.
- Collaborative and innovative team environment.
- Employee discounts, wellbeing initiatives, and additional perks.
If you're passionate about CRM, customer engagement, and data-driven marketing, we'd love to hear from you. Apply now!