Newcastle Anglican is seeking a seasoned Customer Engagement Team Lead for a 12-month maximum-term contract. You will supervise and coach a team of specialists, coordinating workloads and ensuring timely, high-quality responses to customers and stakeholders. You will promote compliant processes, provide explicit communication, and drive continuous improvement in customer engagement across touchpoints. The role requires leadership, a relevant tertiary qualification, and strong people management
📌 Customer Experience Team Lead (12-Month Contract) (Newcastle City Council)
🏢 Ngare Employment Solutions
📍 Newcastle City Council
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