We are seeking reliable, mature, trustworthy and ambitious individuals to join our team. Previous experience in a similar role will be an added bonus, however, training will be provided.

Duties will include but not be limited to:

- Maintenance of files
- Telephone collections of overdue unsecured loan accounts
- Negotiating payment arrangements for customers
- Resolving any customer queries
- Meeting team monthly targets
- Skip tracing

The ideal candidate required will need:

- Target driven
- Previous collections experience is essential – experience on unsecured debt highly desirable
- Strong negotiation and problem-solving skills
- Solid work ethic, organisational & time management skills and a professional manner
- The ability to work within a team as well as autonomously
- Critical thinking skills
- Excellent attention to detail and communication skills (both oral and written)
- Knowledge of programs such as Microsoft Word and Outlook.

Must be available to work

Monday to Friday

8.45am - 5pm

Please note that only shortlisted candidates will be contacted.

NO AGENCY ENQUIRIES PLEASE

📌 Customer Service Officer - Collections Unsecured Loans (Blacktown)
🏢 Money Plus
📍 Blacktown