09 Aug
|
The Company is an Australian developer and manufacturer of specialized healthcare and nurse call communication systems.
|
Perth
09 Aug
The Company is an Australian developer and manufacturer of specialized healthcare and nurse call communication systems.
Perth
- Manage incoming customer enquiries via email and phone follow-ups, categorising requests and escalating high-priority matters when required.
- Support customer communication by responding professionally, providing updates, and ensuring customers receive timely follow-ups.
- Assist with project administration, including preparing reports, maintaining documentation, and tracking outstanding actions.
- Coordinate technician schedules and assist with job allocation using the company’s cloud-based systems.
- Review technician documentation and ensure reports, spreadsheets, and service records are completed accurately.
- Support the business owners with general administration, task management, and keeping projects organised.
- Build solid knowledge of the company’s products and processes to eventually handle more customer enquiries independently.
📌 Customer Support Coordinator for a Health and Age Care Communications Provider in Australia (Home Based Part Time) (Perth)
🏢 The Company is an Australian developer and manufacturer of specialized healthcare and nurse call communication systems.
📍 Perth