Your new company:

A prominent Local Government Organisation

Your new role:

You will play a key part in establishing and sustaining the organisation’s enterprise‑wide project and portfolio management (PPM) capability, including the PPM toolset, data and reporting models, integrations, standards, and governance.

In this role you will be,

- Support the implementation, administration, and continuous improvement of enterprise Project Portfolio Management (PPM) platforms, ensuring alignment with organisational governance and delivery frameworks.
- Configure and maintain system components including workflows, templates, forms, status reporting, security roles, user profiles, portfolios, and project data structures.
- Develop, maintain, and enhance portfolio, program, and project reporting solutions, dashboards, and performance metrics using tools such as Power BI and other reporting platforms.
- Support the integration, validation, and management of project and portfolio data, including ETL processes, data models, and system interfaces.
- Collaborate with PMO, technology, and business stakeholders to translate business requirements into scalable system configurations, reporting solutions, and process improvements.
- Build and maintain workflow automations, low-code applications, and process efficiencies using tools such as Power Platform (Power Apps, Power Automate) or equivalent technologies.
- Support project governance processes including RAID management, stage gate reviews, resource and capacity planning, benefits realisation, and portfolio health reporting.
- Provide system administration support, including user access management, role-based security,



licence administration, configuration changes, and issue resolution.
- Deliver user onboarding, training, documentation, and ongoing support to drive successful system adoption and continuous improvement.
- Troubleshoot and resolve application, reporting, and data-related issues, providing Level 2/3 support through ServiceNow or similar service management platforms.

What you need to succeed

- Experience working with Project Portfolio Management (PPM), PMO, project governance, or enterprise business systems.
- Hands-on experience configuring and supporting enterprise applications, workflows, templates, user access, and reporting functions.
- Strong reporting and analytics capability, ideally using Power BI or similar tools.
- Experience with automation and low-code platforms such as Power Apps and Power Automate.
- Understanding of project delivery methodologies including Agile, Waterfall, and Hybrid approaches.
- Experience developing dashboards, KPIs, portfolio reporting, and management insights.
- Strong stakeholder engagement, training, and communication skills.
- Experience supporting system rollouts, change adoption, and continuous process improvement.
- Exposure to ServiceNow or similar service management platforms will be highly regarded.

What you'll get in return

- Working in an organisation where they develop and grow careers.
- Versatile working arrangements, including 2-3 day per week in the office.

What you need to do now If you're interested in this role or know of someone that may be, please click ‘Apply Now’ or forward an updated CV to [email protected]

📌 Data and Project Analyst (Melbourne)
🏢 Hays
📍 Melbourne