Join Kinetic and play a vital role in ensuring seamless daily operations at our depots, contributing to the delivery of high-quality, customer-focused bus services.
About the Role As a Dispatch Controller, you will be responsible for coordinating bus and driver movements to ensure services run efficiently and on time. You will manage daily scheduling, respond to last-minute changes, and work closely with drivers and depot teams to maintain service excellence. Your ability to stay organised under pressure, problem-solve in real time, and build strong relationships will be key to your success in this role.
Key Responsibilities - Coordinate bus and driver movements to meet service and network performance targets - Ensure all scheduled work is covered and respond to last-minute changes - Monitor and report on depot run-outs, ensuring timely departures - Manage driver schedules, leave requests, and compliance with fatigue guidelines - Support operational continuity by responding to incidents and service disruptions - Act as the first point of contact for drivers,
providing guidance and operational support - Ensure accurate payroll processing for drivers, including overtime and variations - Assist with driver training and route familiarisation About You - Experience coordinating large teams in a fast-paced environment - Strong organisational and problem-solving skills with a keen attention to detail - Proficiency in Microsoft Office and operational systemsAbility to work independently and as part of a team - Excellent communication skills, with the ability to provide clear instructions in person and over radio/phone - Understanding of safety and compliance requirements in a regulated environment - Medium Rigid driver’s licence and relevant authority (or willingness to obtain) Why Join Kinetic?
- Be part of a growing organisation committed to enhancing communities - Work in a rapid-paced, collaborative environment where every day is different - Opportunity for career growth and development within the transport industry