Company Description Showtime Consulting is a leading provider of Shielded Cloud and Digital Solutions across Australia and Current Zealand. We specialise in delivering secure, enterprise‑scale technology outcomes within highly regulated environments, supporting government and national security programs. We partner with clients delivering mission‑critical capabilities that require disciplined delivery, strong stakeholder engagement, and high‑quality outcomes across cyber security and cloud‑enabled environments The Role We are seeking an experienced Elastic Platform Engineer (Resident Engineer) to support the operation, sustainment, and continuous improvement of a complex Elastic (ELK) observability and search platform within a secure government program.

In this role, you will manage a customer‑directed backlog end to end - keeping the platform healthy, secure, and continuously improving - while working across business and technical teams in a fast‑paced, ITIL‑governed delivery environment. This is a hands‑on, delivery‑focused engineering role suited to someone who is highly organised, detail‑oriented, and comfortable operating with precision inside strict government standard operating procedures.

Key Responsibilities Manage the customer‑directed backlog across ITIL incident, problem, request, and change management

Perform Elastic Stack platform lifecycle activities - version upgrades, security patching, health checks, and remediation across ECE (Elastic Cloud Enterprise) environment

Build and maintain Logstash pipelines and onboard new data sources to agreed standards

Design, build, and maintain Kibana dashboards, visualisations, and alerting for mission‑critical systems

Automate operational and configuration tasks using Ansible and Linux scripting





Produce operational and executive reporting, converting high‑volume logs and telemetry into clear, actionable insights

Integrate data across enterprise sources (e.g. JDBC/SAP HANA, SAML, SNMP, Nginx, Dynatrace)

Contribute to security, risk, and governance documentation, ensuring audit‑ready outputs

Bridge across multiple delivery, customer, and vendor teams to drive resolution and alignment

Maintain accurate documentation and support effective knowledge transfer and long‑term system sustainment What You’ll Need Experience in platform, systems, or observability engineering within complex environments

Hands‑on experience with the Elastic Stack (Elasticsearch, Kibana, Logstash, Beats/Elastic Agent); ECE experience highly regarded

Strong Linux administration (Red Hat Enterprise Linux preferred) and automation using Ansible and scripting

Experience with ITIL service management — incident, problem, request, and change

Experience with data integration and pipeline development

Strong analytical and problem‑solving skills, including turning high‑volume logs into operational and executive reporting

Excellent communication skills across both technical and non‑technical stakeholders

Ability to operate with precision within strict government SOPs and manage competing priorities Desirable Experience Elastic Certified Engineer certified

ITIL certification

Experience in secure government or national security environments

Familiarity with security and compliance frameworks such as ISM, PSPF, or Essential Eight

Exposure to integrations including SAP HANA, SAML, SNMP, Nginx, and Dynatrace

Red Hat certification (e.g. RHCSA) Employment Type Long‑term contract and permanent employment options available Security Clearance Requirements Applicants must be Australian citizens and hold a current NV1 security clearance.

📌 Elastic Engineer (Services Australia) (Australian Capital Territory)
🏢 Showtime Consulting
📍 Australian Capital Territory