- __vacancyopjusttionswidget.opt-Job Schedule__ Casual

- __vacancyopjusttionswidget.opt-Job Type__ Permanent

- __vacancyopjusttionswidget.opt-Job Category__ Food & Beverage

- __vacancyopjusttionswidget.opt-Brands__ Accor Apartments & Realty

__jobinformationwidget.freetext.LocationText__

Cnr Parkes Street and Valentine Ave, 2150, Parramatta, AUS

__jobinformationwidget.freetext.ExternalReference__

Req-62470

Food and Beverage Attendant

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Mantra Parramatta, positioned in the Parramatta CBD, offers a touch of chic in the heart of Sydney's west. With over 180 studio and 1 bedroom apartments, Social House dining and bar, 3 conference rooms, gym and pool, Mantra Parramatta is a popular venue for government, corporates, groups and leisure guests to enjoy.

Purpose

As a Food & Beverage Attendant, you will have the wonderful opportunity to warmly welcome our guests and accompany them on a delightful journey through our culinary offerings. Your expertise will shine as you recommend standout dishes and beverages, showcasing your mastery in all things delicious. Your dedication to precision, customer satisfaction, and collaborative spirit will play a vital role in making every event a success.

Primary Responsibilities

- Create a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a story

- When challenges arise, your ability to transform obstacles into opportunities shines. Your approach is a testament to your problem-solving abilities and unwavering positivity

- Elevate dining experiences with your personalised food and beverage suggestions within outlets and events

- Upselling isn't just about numbers; it's about crafting an unforgettable experience that leaves our guests craving for more.

- Proactively source information to increase your product knowledge

- Confidently communicate with guests and colleagues for seamless teamwork

- Take pride in your space, setting up and packing service areas meticulously

Skills And Experience

- Proven track record in customer service within the hospitality sector

- Proficiency in food & beverage protocols, encompassing table service, beverage expertise, event service and coffee crafting skills (strongly valued)

- Adaptable within diverse food & beverage settings, with flexibility across different schedules including early mornings, evenings, weekends and public holidays as required

- Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory

- Passion for engaging with patrons and collaborating within a team of diverse professionals

Accor Benefits

- ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!

- Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you

- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays

- Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy

- Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide

- Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company,



building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.

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Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

Learn About Us

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US

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