Salary: $50,847 – $62,147 per month

CambridgeRef: 4283SF1Company ProfileA well-established and trusted UK brand who operate on a global scaleResponsibilitiesFrench speaking Customer Service AdvisorLocation: CambridgeSalary: up to £28,000 per annum (depending on experience)Ref: 4283SF1Main duties: Provide 1st line support to customers by resolving queries related to the company’s products and servicesThe role:

- Provide outstanding customer support to customers- Handle incoming queries by phone, email and live chat- Ensure all calls are logged accurately- Analyse data and respond accordingly- Be responsible for scheduling engineering service calls- Provide customer training on products- Monitor and report any issues as needed- Any additional tasks as needed by managementCandidate's Profile- Fluent in French (written and spoken) essential- Experience in customer service or 1st line technical support beneficial- Excellent communication skills- Customer focused with a high attention to details- Positive IT skillsUp to £28,000 per annum (depending on experience)

📌 French speaking Customer Service Advisor (Albany)
🏢 French Selection Uk
📍 Albany