Better begins here

Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

Join our wonderful Front Office team at Crown Sydney, where you'll support the delivery of exceptional guest experiences in one of Australia’s most iconic luxury hotels.

We're currently recruiting for full-time Front Office Attendants and a Duty Manager. Please ensure to identify the roles you are interested in applying for, in your resume.

Hotel Duty Manager

As a department leader, you’ll play a key role in Front Office to ensure smooth, daily operations. Your presence and visibility will guide and support your team with guest-related activities, resolving issues or complaints in a timely and effective manner, and delivering elevated guest experiences.

We'd love to hear from you if you have experience with:

- Leading operational teams in a high-volume, front office operation

- Flexibility to work across a 24/7 rotating roster (including days, evenings, overnights, weekends and public holidays
- A customer-centric mindset with ability to anticipate the needs of guests and promptly manage enquiries

- Ability to develop strong stakeholder relationships across all areas

- Opera Property Management Systems experience will be highly regarded

- Unrestricted Australian working rights

Front Office Attendant An exciting opportunity to be the face of a world‑class integrated resort, where you'll deliver exceptional guest experiences as a Front Office Attendant. You'll need to have availability across a 24/7 rotating roster, including weekdays, weekends,



evenings, overnights, and public holidays.

We'd love to hear from you if you have experience with:

- Front Office / Front Desk / Guest Relations operations

- Checking guests in and out using the Opera PMS (or similar)

- Managing high‑volume guest flows and interactions

- Delivering personalised guest experiences, including organising transport services

- Confirming and processing payments accurately, and closing out open folios

If you're someone who has experience hotel front office or guest relations roles, takes pride in your work and looking for an opportunity to join a luxury hotel environment with a supportive leadership team - this might be a great move!

On offer to you:

- Competitive remuneration rates + penalties (for Front Office Attendants)

- Opportunity to be part of a high performing team within an iconic hospitality brand

- Complimentary meals at our on-site staff restaurant + discounts at various F&B; venues on property

- Generous accommodation discounts across Crown Resorts in Sydney, Melbourne & Perth
- A tailored uniform, that’s washed and laundered free for every shift by our on-site wardrobe team

- Take part and be rewarded in Crown’s group-wide recognition and awards program

- Chance to contribute to Crown’s community, diversity & inclusion committees

- Access to discounts across health & wellbeing, novated leasing options & more

On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.

📌 Front Office Opportunities - Crown Sydney
🏢 Crown Sydney
📍 Sydney