Get ready to experience the world of DHL Express! Since 1969 we have been connecting people and businesses across the globe, and now we're inviting you to join our award-winning contact centre.
Join a business where careers take flight. DHL offers ongoing development and clear opportunities for career growth and progression both locally and globally.
Are you ready to deliver exceptional results and take your career to new HEIGHTS!
HOW DO WE RECOGNISE YOU?
· $33.85 hourly rate + Super (weekly pay on Wednesdays)
· Earn up to 13.5% of your base salary as an annual KPI bonus (paid monthly)
· Paid initial training with a mix of classroom learning and live call experience
· Up to $500 yearly travel allowance
· $200 yearly health and well-being allowance
· Newly released Fitness Passport memberships
· Long service awards, recognition events and monetary prizes
· 12 weeks paid parental leave (continuation of superannuation payments)
· CBD fringe location, close to public transport
· Inclusive culture with employee-led diversity groups
WHAT WILL YOU BE DOING?
· Taking and actioning inbound calls,
customer bookings, tracking and tracing enquiries
· Navigating multiple applications to resolve enquiries efficiently
· Providing excellent customer service to all callers
· Offering additional services to support the customer and enhance their experience
· We have multiple full time permanent opportunities, our call centre operates from 6:00am to 8:00pm, from Monday to Friday and 8:00am to 4:00pm Saturday
WHAT CAN YOU BRING?
· A genuine commitment to understanding and caring about customer needs
· Excellent communication skills
· Detail focused problem solver
· Reliable and accountable
· Contribute positively to workplace culture
Apply today!
CONNECTING PEOPLE. IMPROVING LIVES.
To find out more about DHL's Global footprint, check out: https://www.youtube.com/watch?v=lw8hJacZbXE
Find out more about our corporate values your potential career journey here: