The General Manager (GM) is responsible for the day-to-day leadership and efficient operational management of MMA, ensuring the effective delivery of its strategic objectives. The role oversees organisational operations, finances, governance, people, and stakeholder engagement, while supporting the Board and Executive Director to advance the organisation’s mission of expanding safe, evidence-based psychedelic-assisted therapies in Australia.

The GM will play a critical role in representing MMA, leading and optimising the existing team, building a productive, high-performance culture and ensuring alignment across all functions. This role balances strategic leadership, operational excellence, and people management within a complex and highly regulated setting.

We have a purpose-driven and dedicated team with allocated responsibilities across all the areas described above. However, given the significant growth of MMA there is a need to focus on improving the efficiency and productivity across the organisation to achieve its strategic vision. This new role will be responsible for:

- The training and upskilling of our people
- The continuing development of a strong and empowering work environment
- Further development of effective processes and systems
- Increasing partnerships and donations to our Patient Support Fund
- Development of a strong Alumni Community made up of our CPAT graduates
- Further advocacy to Government to improve access and equity issues

This new role is designed to strengthen each of the above aspects.

Key Responsibilities

Strategic Operational Leadership & Execution
- Ability to translate organisational vision into clear operational plans and deliver outcomes
- Drive execution discipline across the team, ensuring priorities are met on time and within budget
- Align strategy with day-to-day team activities and priorities

Executive Leadership & Team Alignment
- Lead and align the team around shared goals
- Clarify roles, accountability and decision-making frameworks
- Build cohesion and resolve leadership-level challenges

People Management & High-Performance Culture
- Proven experience managing and optimising established teams with varying degrees of experience
- Set clear KPIs, manages performance, and address underperformance constructively and promptly
- Foster a culture of accountability, engagement and continuous improvement

Culture, Wellbeing & Values-Based Leadership
- Champion a purpose-driven, ethical, and safe workplace




- Embed organisational values into team behaviours and decision-making
- Maintain communication, morale and resilience during growth and change

Organisational Design, Scaling & Capability Building
- Assess and evolve team structures to support growth and efficiency
- Identify capability gaps and implement recruitment and development strategies
- Build leadership pipelines and succession plans

Healthcare / Regulatory & Governance Expertise
- An ability to quickly develop a strong understanding of healthcare systems, clinical governance, and regulatory frameworks
- Ensure compliance, risk management and ethical standards are upheld across teams
- Work effectively with the Board and governance structures

Financial Leadership & Resource Allocation
- Oversee budgeting, forecasting and financial performance
- Allocate resources effectively across teams to maximise impact
- Experience with non-profit, grant, and donor-funded environments is highly desirable
- The ability to continue to expand our revenue generating operations is crucial

Stakeholder Engagement & Cross-Functional Collaboration
- Build strong relationships with internal team and external stakeholders (government, regulators, clinicians, researchers, donors, patient groups and advocates)
- Break down silos and fosters collaboration across functions
- Represent the organisation with credibility and influence

Program Delivery & Operational Excellence
- Ensure high-quality delivery of programs and services through effective team leadership
- Implement systems, processes and reporting rhythms to support execution
- Drive continuous improvement and operational efficiency

I.T. Systems, Digital Transformation & Process Optimisation
- Oversee and improves organisational I.T. systems to support team productivity and scalability
- Implement technology solutions (e.g., process optimisation, CRM, project management, data systems)
- Streamline workflows, reduces duplication and improves data visibility for decision-making

Key Selection Criteria

Essential

- 10–15+ years’ senior leadership experience,



including operational leadership roles in business/management and/or not for profits
- Proven experience managing and optimising established teams through a scaling phase
- Strong track record in organisational scaling, operational delivery and performance improvement
- Demonstrated financial management capability
- Experience working with Boards and governance structures
- Excellent interpersonal, leadership and communication skills
- High emotional intelligence and ability to lead through complexity and change

The ideal candidate will have a desire to “give back” to the community through developing and enhancing the charitable impact of MMA, so that more people who are suffering from mental illness can access PAT therapies. Highly Desirable Additional Skills and Experience
- Experience and interest in mental health, medicine and clinical environments, education and training, neuroscience and emerging therapies, including psychedelic-assisted therapies
- Experience in healthcare, life sciences, or other regulated environments
- Background in purpose-driven, advocacy and social impact organisations and/or general management/business/leadership/consulting experience

This role requires a highly collaborative, values-driven leader who is comfortable operating within an entrepreneurial and “big vision” charity in a fast-evolving, evidence-based and sometimes sensitive sector. The GM must balance innovation with discipline, and compassion with accountability. This role is structured as a high-impact, 3-day-a-week commitment (0.6 FTE) designed for a seasoned executive who prioritises outcome over presence. While we have modelled this as a three-day schedule, we are flexible for the right candidate’s ideal workflow. You will be responsible for establishing the operational rhythm and empowering the Leadership Team to execute autonomously on your non-core days.

This is a rare opportunity to balance a flexible professional life with the profound satisfaction of driving systemic change in Australia’s mental health landscape and helping to heal the immense suffering in our society.

Remuneration to be discussed with suitable candidates.

Application Process

Please submit applications addressing the key criteria in a cover letter and the top 5 reasons you are the ideal candidate, plus your current CV and expected salary range (bearing in mind MMA is a charity), to [email protected]

- This role is available now. Applications will be viewed in order of receipt.

📌 General Manager (Melbourne)
🏢 Mind Medicine Australia
📍 Melbourne