Graphic Design / Multimedia Design Coordinator (In-house Brisbane-based)

Tangalooma Island Resort is currently recruiting for a new Marketing Production and Graphic Design Coordinator to join the marketing team at our Brisbane head office in Eagle Farm.

This role plays a crucial role within the marketing team to identify, prioritise, redesign and streamline the production of all guest, trade, and public-facing communications and collateral for the promotion of one of the most stunning destinations on Earth.

This is a mid-junior marketing role that is perfect for somebody who has a outstanding work ethic and is keen to evolve their experience across all aspects of creative production across all consumer touch-points. As part of a six-person marketing team, you will report to the Manager of Digital & Design and will be integral to the branding execution of the Resort’s multitude of products, facilities, service and activities, including rolling out assets for our latest offering, the Tangalooma Dunes Cabana Club. You will also have collaborative relationships across the broader Sales & Marketing team on a day-to-day basis to align to design consistent and compelling marketing collateral.

Salary for this role is $57k-$68k Super (dependant on experience).

What we need you to do in the role

- Play a vital and flexible support role to the Digital Design Manager and broader Marketing team to achieve departmental KPI’s and milestones. You will quickly and positively adapt focus to the changing requirements of the team and the wider business.

- Take control of creative campaign elements from briefing, through approval and into deployment and execution, working with internal customers, marketing colleagues and external agencies to deliver successful campaign and brand results.

- Meticulously manage, index, and evolve the database of Tangalooma Brand assets (Photos, Videos, Audio) in a centralised and highly organised media library.

- Identify and prioritise the redesign and delivery of all customer-facing communications, and project-manage all timely updates to print collateral across the year.

- Colour-correct, re-touch and edit photography & Videography for brand executions.

- Design scalable advertising graphic, banner and video executions to varied campaign specifications and sizes.

- Drive the brand evolution and brand executions across varied and multi-media collateral (from inception). Working within the brand style guide,



and evolving these brand styles appropriately across all production jobs.

- Manage relationships with third party stakeholders essential to the design delivery (e.g. printers, photographers, videographers).

- Actively contribute to marketing team meetings, brainstorms, campaign briefs, creative briefs and strategy meetings to drive high-performance results

- Play an active role on the Marketing team’s social media, website and PR activities

- From time-to-time you will be required to travel to the resort (yes the beach!) to assist with media, VIPs, photo shoots, and special events; along with trade & industry resort familiarisation visits. The very nature of such hosting may require you to occasionally work flexible hours (potentially weekend and overnight work). If this poses a problem for you - please do not apply.

The must have's

If you can't meet the following criteria you will not be shortlisted:

- Strong demonstrated skills in graphic & media design including campaign branding, print, digital, web and video, and can present a portfolio of past work. Please provide evidence of your design capabilities/portfolio

- Strong attention to detail

- Strong time management and organisational skills

- Ability to work under pressure and on several projects at one time under tight deadlines

- Ability to be flexible in the planned work schedule depending on changing operational considerations, sometimes day to day

- Excellent communication skills with proven experience in account or production management

- You are an expert in designing across the Adobe Creative Suite Software (InDesign, Photoshop, Premiere Pro, Illustrator etc) and the Microsoft Office Suite

- University Degree Qualifications or equivalent professional experience

- Ideally 1 years experience in a similar design-related role

- Excellent oral and written English Language communication – you must be able to communicate effectively with stakeholders from across the business

- Current drivers licence





- Full unrestricted Australian Work Permits and residency

- You must be able to work full-time based at our Eagle Farm Brisbane head office and have your own reliable transportation to do so. Free onsite parking is available. (There is no work-from-home capacity in this role)

Additional skills and experience?

If you have skills or experience on any/many of the following disciplines, it will be highly regarded in the interview and selection process. If you excel in any of the following areas, please let us know in your cover letter:

- Tertiary/training qualification

- AI design / production /software experience

- Advertising experience (In-house, Media or Agency)

- Print / Publication experience

- Tourism & Hospitality Experience

- Social Media management & curation

- EDM and CRM management experience

- Website content management / coding experience

- Data / Analytics / Statistical Reporting expertise

- Photography / Videography / Drone Photography / Media / Presenting skills and experience

- Animation / HTML5 Banner Experience

- Foreign language skills

- PR experience (In-house or Agency)

Why choose Tangalooma?

- Regarded as one of the premier tourism products in Australia, you will have the opportunity to work with and gain valuable and best-in-class experience in the tourism industry

- Tangalooma was voted one of the best beaches to see nature by Lonely Planet, and we want to keep our beach looking pristine – you’ll have the opportunity to contribute to sustainability and marine conservation initiatives and really make a difference on our journey of continuous improvement as a Gold Certified EarthCheck resort.

- No two days are the same – you’ll be working on designing brochures promoting wildlife experiences one day, producing customer wayfinding signage schemes another day, and editing a scenic helicopter tour promo video the next!

- Professional training and career development opportunities

- Friendly and welcoming work environment

- One complimentary two-night stay at the resort for you and your partner per year

- Friends and family discount

Who will we interview?
- We appreciate that this role will be popular so we will only be in contact with shortlisted applicants. Interviews will consist of both phone and face-to-face rounds in the following weeks.

- Recruiters, we’ve got this covered - no agency inquiries, please!

📌 Graphic Design / Multimedia Design Coordinator (In-house Brisbane-based) (Eagle Farm)
🏢 Tangalooma Island Resort
📍 Eagle Farm