InterContinental Hotels Group is seeking an experienced Front Desk Leader to join our Central Coast property. You will oversee guest service operations, coach the team, and ensure smooth shift handovers while delivering genuine hospitality.In this role you’ll lead by example, maintain solid communication, manage guest issues with poise, and adapt to flexible hours including evenings and weekends. Opera knowledge is a plus, and you’ll contribute to outstanding guest experiences across the hotel.
📌 Guest Experience Leader & Hotel Operations (Newcastle)
🏢 Intercontinental Hotels Group
📍 Newcastle
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