Gym Receptionist / Customer Service – Gold Fitness 24/7
Gold Fitness 24/7 | Adelaide, SA
We are looking for a friendly, reliable and energetic Gym Receptionist / Customer Service Team Member to join our team at Gold Fitness 24/7.
About the role
As a Gym Receptionist, you will be one of the first points of contact for our members and visitors. You will help create a welcoming and positive experience while supporting the day-to-day operation of the gym.
Your responsibilities will include
- Welcoming members and visitors to the gym
- Assisting members with general enquiries
- Answering phone calls, emails and messages
- Assisting with memberships, sign-ups and cancellations
- Giving potential members information about the gym and membership options
- Keeping the reception and front-of-house area clean and organised
- Supporting general gym administration
- Monitoring member access and following gym policies
- Helping maintain a friendly, professional and positive gym environment
- Assisting with basic social media and promotional activities when required
About you
We are looking for someone who is:
- Friendly, approachable and confident speaking with people
- Reliable, punctual and professional
- Customer-service focused
- Comfortable working independently
- Organised and able to manage multiple tasks
- Interested in fitness and the gym setting
- Previous reception, customer service or gym experience is preferred but not essential
What we offer
- Friendly and supportive working environment
- Work in a modern 24/7 fitness facility
- Flexible shifts
- Opportunity to develop customer service and fitness industry experience
- Staff gym membership
- Opportunity to grow within the business
If you are passionate about fitness, enjoy helping people and have a positive attitude, we would love to hear from you!
Apply now with your resume and a short introduction about yourself.