Level Up Collective are proud to be partnering with Melbourne Park to find a Head of Australian Open to lead Melbourne Park’s operational planning and delivery for the Australian Open, ensuring the successful integration of services with Tennis Australia’s event operations.

Melbourne

Park is home to some of Australia’s most iconic events – where sport, entertainment, culture and community come to life, welcoming millions of guests each year. From the Australian Open to world-class concerts and events across Rod Laver Arena, John Cain Arena, Margaret Court Arena, AAMI Park and CENTREPIECE – this is Melbourne’s world stage. Behind every experience is a team operating at pace, with precision and care. And we know that delivering world-class experiences starts with a world-class workforce.

About the Role The Head of Australian Open is the primary day-to-day operational liaison between Melbourne Park and Tennis Australia, coordinating planning across multiple operational workstreams and ensuring Melbourne Park consistently delivers its obligations under the Operational Agreements.

Key Focus

Areas

Client & Operational Partnership

Lead operational engagement with Tennis Australia throughout the Australian Open planning cycle.

Build trusted working relationships across Melbourne Park, Tennis Australia, government agencies and key delivery partners to enable integrated event delivery.

Leadership

Lead, develop and inspire the Australian Open team, fostering a high-performing, collaborative and accountable culture that delivers exceptional operational outcomes.

Strategic

Planning

Translate strategic priorities into integrated operational plans, ensuring Melbourne Park is well positioned to deliver a safe, seamless and world class Australian Open.

Financial Management

Lead the development and management of the Australian Open operational budget, ensuring expenditure is effectively planned, monitored and managed throughout the event lifecycle. Risk Security & Safety Management

Lead Melbourne Park's integrated approach to risk, security and safety planning for the Australian Open, ensuring risks are identified, assessed and effectively managed throughout the event lifecycle.

Operational

Delivery & Readiness





Lead Melbourne Park's operational readiness for the Australian Open, ensuring all services, people, systems and infrastructure are prepared for successful event delivery.

Innovation & Continuous Improvement

Lead the continual improvement of Melbourne Park's Australian Open operational planning, identifying opportunities to enhance efficiency, effectiveness and service delivery.

About

You

You are an experienced leader, managing high performing operational teams within a major venue, sport, entertainment or events environment. Your exceptional leadership skills, ability to motivate and inspire individuals and teams, ability to coach, develop and nurture talent with a team sets you apart. You’ll bring:

Robust operational planning capability, with the ability to translate strategic priorities into integrated operational delivery plans. Highly developed stakeholder management, influencing and negotiation skills, with experience building productive relationships across multiple organisations and agencies. Familiarity with large and complex event productions and/or high-profile sporting events and deep specific knowledge of event management principles

Experience with risk management, and safety operations.

Strong attention to detail with exceptional planning and organisational skills and a calm and pragmatic approach.

Proven ability to manage competing priorities, solve complex operational problems and make sound decisions in high-pressure environments. Demonstrated financial management capability, including budget development, forecasting and achieving value for money. Ability to create a great service environment, with a strong customer and quality service focus that delivers an outstanding guest experience.

Significant regulatory and legal compliance knowledge and understanding of implications to the business.

Venue & Events planning and delivery experience within an arena, major stadium,



mixed entertainment environment or similar environment. (managing environment with large crowd capacities & multiple offerings) The ability to demonstrate an in-depth knowledge of venue management including crowd management and security, event operations, catering and related service environments.

Melbourne Park

Values

At Melbourne Park, how you work matters just as much as what you achieve. We are looking for someone who embodies and champions the values of Collaboration, Open-Mindedness, Integrity and Passion. Putting the customer at the heart of everything we do.

Why Melbourne

Park?

To deliver world-class events with world-class customer experiences – for every person, every event, every time – Melbourne Park fosters an environment where people can thrive both professionally and personally. What’s on Offer

Work at one of Australia’s most iconic sporting & entertainment precincts

Be part of a collaborative, high-performing team A role with organisation wide impact

Flexible and hybrid working arrangements

Ongoing learning and development opportunities

Generous paid Family & Carers leave, including supported return to work

Free 24/7 wellbeing and safety support through Sonder

Access to team member ticket programs

Free onsite parking

Ongoing inclusion and cultural initiatives How to apply / What to expect: Level Up Collective have been exclusively retained by Melbourne Park to recruit this role and will be handling all applications. If you value putting the customer at the heart of everything you and have highly developed relationship and stakeholder management skills, please apply online with a copy of your resume, or for any questions please reach out via email: [email protected] We will be considering applicants as they come in, so please apply online in the first instance. Successful applicants will be required to complete pre-employment screening, including but not limited to a National Police Check and Working with Children Check.

Melbourne

Park is an equal opportunity employer and we welcome applicants from all backgrounds. If you require reasonable adjustments to participate in the recruitment process, please contact [email protected] to discuss further.

📌 Head of Australian Open (Melbourne Park)
🏢 Level Up Collective
📍 Melbourne