HR & Talent Experience Advisor

? Sydney, NSW | Hybrid

Full-Time

About Impellam Headfirst Group

Impellam Headfirst Group is a global leader in workforce solutions, STEM talent, managed services and HR technology, formed through the coming together of Impellam Group and Headfirst Group. Together, we partner with organisations across the globe to design, mobilise and manage complex contingent and contractor workforce programs.

Within our Talent Management portfolio, our purpose is simple: to build workforce solutions that attract, deploy and support the right talent, safely and compliantly, for the customers who rely on us. We do this by combining deep workforce expertise with strong governance, so that every contingent labour placement at a host employer is set up to succeed from day one.

In Australia, our Talent Management team supports a diverse portfolio of programs across the resources and mining, energy, and government sectors, spanning a wide variation of role types – from technical, trade and operational roles through to specialist and professional contingent labour placed at host employer sites nationally.

About the Role

This is a unique hybrid role combining HR Advisory, Talent Experience, and Contractor Management.

You'll own the contractor journey from onboarding through to offboarding, becoming the trusted first point of contact for HR advice, engagement support, compliance, and workplace wellbeing.

Working closely with internal stakeholders, host clients and contractors, you'll help deliver an exceptional experience while ensuring compliance with employment legislation and company policies.

What You'll Be Doing





Contractor Experience

- Manage the contractor lifecycle from onboarding through to offboarding
- Deliver an exceptional contractor experience at every stage
- Build trusted relationships with contractors and stakeholders
- Resolve contractor enquiries with empathy and professionalism

HR Advisory

- Provide first-line HR advice on employment conditions, policies and entitlements
- Support employee relations matters and workplace queries
- Assist with performance, conduct and workplace concerns
- Escalate complex matters when required

Compliance & Governance

- Ensure compliance with Modern Awards, National Employment Standards (NES) and company policies
- Support compliance audits and maintain accurate HR documentation
- Update procedures and process documentation

Workplace Health & Safety

- Provide first-line WHS guidance
- Support incident reporting and Return to Work processes
- Promote safe work practices across contractor programs

Payroll & Engagement

- Assist contractors with payroll and payment enquiries
- Work closely with Payroll to resolve issues promptly
- Help ensure contractors are paid accurately and on time

About You

You'll bring:

Essential:

- 5+ years' experience in HR Advisory,



Employee Relations or Contractor Management
- Solid understanding of Australian employment legislation, Modern Awards and the National Employment Standards
- Experience supporting onboarding, engagement and offboarding activities
- Excellent communication and stakeholder management skills
- Ability to manage multiple priorities in a fast-paced environment
- Sound judgement and a proactive, solutions-focused mindset
- Experience using HRIS/HR platforms (Fastrack, Onboarded or similar is highly regarded)

Desired:

- Experience working within the CMS and VMS platforms used by Talent Contracting.
- Background in industries with large or safety-critical contractor populations.
- Experience supporting multi-client or high-volume workforce programs.

Education and qualification

Essential:

- Bachelor's degree or diploma in Human Resources, Employment Relations, or a related field (or equivalent experience).

Desired:

- Certificate IV in Work Health and Safety (WHS).

Why Join Us?

- Hybrid working environment
- Supportive and collaborative culture
- Opportunity to work with a leading global workforce solutions organisation
- Career development and growth opportunities
- Make a genuine impact on employee and contractor experience
- Be part of a values-driven organisation where people come first

Ready to Make an Impact?

If you're an HR professional who enjoys combining people, compliance and operational excellence while creating outstanding employee experiences, we'd love to hear from you.

Apply now and join Impellam HeadFirst Group.

📌 Human Resources Advisor (Sydney)
🏢 Impellam Group
📍 Sydney