Launch Recruitment is representing a well-established, mature software business delivering customer-facing systems on the lookout for a Senior Technical Services Consultant to help shape the next stage of their infrastructure and operations maturity.

You'll sit at the intersection of hands-on technical operations and strategic change, contributing to infrastructure design, driving process improvement, and playing an active role in project discovery and uplift initiatives

Responsibilities Include

- Managing and evolving Windows/Linux environments across AWS and Azure cloud (AWS expertise highly desirable)
- Overseeing Active Directory, Exchange, DNS/DHCP and file services
- Working across network infrastructure, routers, firewalls, VPNs, TCP
- Managing relationships with internal and external IT service providers
- Reporting on SLAs and operational metrics
- Approving production migrations and infrastructure changes into support
- Mentoring junior TechOps team members when required




- Contributing to infrastructure design and discovery phases of enterprise projects
- On-call requirements once per month

What you'll bring:

- Solid experience administering Windows/Linux environments and cloud platforms (AWS and Azure)
- Strong grounding in AD, Exchange, DNS/DHCP and file sharing services
- In-depth network infrastructure knowledge
- A good working understanding of databases (DBA-level expertise not required)
- AWS/Azure certifications - desirable
- A genuine appetite for process improvement and enterprise-level change management
- Self-motivation and the ability to work autonomously
- Strong communication skills are a non-negotiable

This is a excellent opportunity for someone who wants more than a "keep the lights on" role. You'll have genuine input into infrastructure direction and enterprise controls, within a friendly, mature, collaborative team that knows how to get things done.

📌 Infrastructure Services Consultant (Sydney)
🏢 Launch Group
📍 Sydney