- Lead a national insurance administration function supporting advisers and clients across the business in Shadforth Financial Group
- Drive efficient insurance application, claims and policy administration processes
- Permanent Position based in Melbourne
Shadforth Financial Group is one of Australia's leading financial advisory firms that builds deep relationships with their clients to deliver greater peace of mind about their current needs and financial futures. We have a proud history of helping Australians achieve real financial independence for100 years, and today are the largest fiduciary certified firm. Shadforth is an award-winning brand with 12 offices across Australia, employing over 100 financial advisers and 280 staff.
At Shadforth we hold ourselves accountable for maintaining the highest standards of professionalism, investing significantly in developing people's skills and offering careers, not just jobs.
The opportunity to join our team
We have an exciting chance for a Life Insurance Administration Manager to join our Advice business. Reporting to the Insurance Team Lead, you will oversee the delivery of a centralised insurance administration service that supports advisers and clients nationally. This role is responsible for managing workflows, maintaining administration standards and ensuring the efficient implementation of insurance applications and claims through to completion. You will act as a key support partner to Advice teams, Risk Specialists and insurers while driving consistency, accuracy and service excellence across all insurance administration activities.
Key Responsibilities:
- Oversee the day-to-day operation and workflow management of the Life Insurance Administration function
- Ensure efficient implementation and completion of insurance applications in line with documented procedures
- Support Advice teams with insurance administration