At CSR, we are building a better future together. We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian Manufacturing business, we are at the forefront of developing creative, sustainable, and high performing building products and systems.

At CSR, we put people first. We are committed to creating a safe, respectful, supportive, and inclusive working environment that enables everyone to feel valued, grow and truly thrive. We are committed to providing equal opportunity for everyone and welcoming people of all backgrounds, identities, experiences, abilities, and life stage.

Role Summary:

Based at Scoresby the Key Account manager will be responsible for managing and developing a portfolio of key customer accounts, driving sustainable revenue growth and commercial outcomes. You will take a strategic and consultative approach to account management,



ensuring strong customer relationships while aligning internal teams to deliver integrated solutions that meet customer needs. The role combines commercial accountability, relationship management, and data-driven decision making to maximise long-term customer value.

Key Responsibilities:

- Develop, implement, and continuously refine strategic account plans to retain, grow, and diversify key accounts, ensuring delivery against revenue, margin, and growth targets while mitigating commercial risks.
- Build and maintain strong, long-term customer relationships, acting as the primary point of contact, leading complex negotiations, and ensuring the successful delivery of products, solutions, and contractual outcomes.
- Collaborate cross-functionally with internal teams (sales, operations, marketing, pricing, and customer service) to deliver integrated solutions, improve customer experience, and drive business outcomes.
- Leverag

📌 Key Account Manager (Melbourne)
🏢 Csr
📍 Melbourne