Company Description Kerner Norland specializes in expert Digital Transformation, Cloud Consulting, and Managed Services for a wide range of clients. The company is committed to transparent, honest, and efficient delivery, focusing on building long-term partnerships and measurable outcomes. Team members collaborate closely with clients to modernize operations, optimize cloud environments, and improve business performance.

Professionals joining Kerner Norland can expect a culture that values integrity, technical excellence, and practical solutions.

Role Description The Loan Writer role at Kerner Norland is a full-time, in office position based in the Greater Melbourne Area.

The Loan

Writer is responsible for drafting, reviewing, and refining loan documentation, including applications, agreements, and supporting materials, ensuring clarity, accuracy, and compliance with relevant policies and regulations. Day-to-day tasks include collaborating with loan officers and client-facing teams to gather required information, translating complex financial terms into accessible language, and maintaining consistent documentation standards. The role also involves conducting basic research on lending products, updating templates, verifying data, and supporting process improvements to enhance the quality and efficiency of loan documentation.

Qualifications Review income, liabilities and supporting documents, complete servicing calculations, and scenario modelling

Research lender policy and work with the broker for allocating each scenario to the right lender and structure

Prepare and lodge applications, and supporting notes via ApplyOnline to a standard that needs no rework

Drive files from lodgments through assessment, valuation, approval, loan documents and settlement





Respond to MIRs and lender conditions promptly, and coordinate valuers, solicitors and settlement agents

Monitor the pipeline, flag files at risk of delay and escalate early

Collect documents from clients and keep clients, referrers and third parties updated at each milestone

Identify gaps or risks in a file and propose solutions before they become lender queries

Meet NCCP, lender and internal documentation requirements, and maintain accurate records in MyCRM, ApplyOnline and lender systems

Prepare comparisons and client summaries internally, and support the broker on proposals and application strategy

Experience and skills required 2 to 3 years experience in residential loan writing or mortgage broking support

Demonstrated experience preparing and lodging applications across a broad residential lender panel, including major banks, non-banks and specialist lenders

Working knowledge of lender credit policy and the ability to interpret policy documents

Proven experience managing files from submission through to settlement, including MIR responses and lender escalation

Confident use of lender servicing calculators and broker portals

MyCRM & ApplyOnline (AOL) experience is essential

Strong written communication. This role produces documents that lenders read and act on

High attention to detail and the ability to run multiple live files without losing track of any of them

This will initially be a full time in office role, with flexibility once established

Highly regarded Cert IV in Finance and Mortgage Broking or Diploma of Finance and Mortgage Broking Management

Exposure to self-employed and Alt Doc applications, including reading company financial statements, trust structures and business tax returns

Exposure to SMSF and non-bank lending

📌 Loan Writer (Melbourne)
🏢 Kerner Norland
📍 Melbourne