2mo ago , from Hervey Bay RSL and Burpengary Community Club

Location: 11-13 Torquay Road, PIALBA, Hervey Bay, QLD, 4655

Employment Type: Full Time

Salary: AUD 77,000 – 80,000

The Hervey Bay RSL is one of the biggest entertainment venues on the Fraser Coast and is much loved by the 40,000 plus financial members. The club provides a variety of wonderful facilities for its members, visitors and guests. Including restaurant, cafe, 5 separate bars, child fun centre, function and meeting rooms for the general public, auditorium, bottle shop, snooker room, courtesy bus, 280 gaming machines, Keno & TAB.

We have a vacancy opening for skilled and experienced Assistant Restaurant Manager to join our team. This role is to ensure the efficient operations of the entire front of house catering operations of the Club, with particular emphasis on exceptional customer service, and consistency of staff’s duties and responsibilities under the direction of the Restaurant Manager and Executive Chef/Catering Manager.

Summary of Duties

- Managing staff on shift, giving direction and engaging
- Training of staff
- Tanda – assisting with rosters
- Tanda – covering shifts when required
- Staff performance – managing and conducting performance appraisals
- Handling Customer complaints in a prompt and professional manner




- Ensuring staff are adhering to our S.M.I.L.E values
- Liaising with Head chef when required

Major Responsibilities and Tasks

- Preparing restaurant for operation including cutlery, decorations, and accompaniments.
- Familiarising yourself with the menu and in particular any specials.
- Assisting with Servery/pass
- Ensuring that the restaurant areas are always kept clean and tidy by returning all plates to kitchen and glasses to bar.
- Serving patrons as required.
- Keeping work area clean at all times.
- In liaison with Function Co-ordinator as to the function and staffing requirements as required.
- Planning and organising special functions.
- Setting up functions as required.
- Inputting all weekly rosters into system (keeping to 2 weeks in advance).
- Forecasting rosters and reducing weekly wage cost where possible.
- Checking over and approving roster discrepancies, ensuring all data is correct and ready for payroll.
- Front of House staff are primary responsibility; Exec Chef to confirm when Back of House checks/approvals are required.
- Ensuring correct operation and balancing of cash registers at the end of shifts, ensuring a high level of accuracy and honesty and following up on any till variances with staff.

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📌 Assistant Restaurant Manager (City of Gold Coast)
🏢 Hervey Bay RSL
📍 City of Gold Coast