We're looking for an experienced Service Advisor who can confidently manage customer communication, workshop administration and daily workflow while keeping the front office running smoothly.

You'll become the primary point of contact for our customers and work closely with our technicians to ensure jobs move efficiently from booking through to collection.

About the Role

This isn't a receptionist position.

We're looking for an experienced Service Advisor who can confidently manage customer communication, workshop administration and daily workflow while keeping the front office running smoothly.

You'll become the primary point of contact for our customers and work closely with our technicians to ensure jobs move efficiently from booking through to collection.

Your Responsibilities

- Manage incoming calls and customer enquiries.
- Schedule workshop bookings efficiently.
- Prepare estimates and quotations.
- Keep customers informed throughout repairs.
- Coordinate parts ordering and supplier communication.




- Work closely with technicians to manage workflow.
- Prepare invoices and finalise completed jobs.
- Help maximise workshop productivity through effective organisation.
- Ensure every customer receives professional, friendly service.

About You

We're looking for someone who:

- Has previous experience as an Automotive Service Advisor.
- Can confidently communicate with customers.
- Is organised and able to manage multiple priorities.
- Takes ownership rather than waiting to be directed.
- Enjoys solving problems and thinking ahead.
- Has excellent computer skills.
- Can build robust relationships with customers.
- Wants to be part of a small, highly skilled team where your contribution genuinely matters.

Experience with Land Rover or 4WD vehicles is an advantage, but not essential.

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📌 Service Advisor (Queensland)
🏢 LRP Automotive
📍 Queensland