At Rich Glen, everything begins on our family farm.

What started in 1998, when father and son Franc and Daimien planted over 35,000 olive trees along the Murray River, has grown into a proudly family-owned business creating award-winning food, skincare and gifting products enjoyed across Australia.

From the olives we grow to the products we craft and the experiences we create, every part of our business is connected by a simple belief: the best products come from the best ingredients and the best people.

We're looking for a Store Manager for our Yarrawonga Provedore who takes pride in everything they do, enjoys working as part of a close-knit team, and understands that behind every order is a customer waiting for a Rich Glen experience.

About the Role:

Lead with purpose, presence and heart - motivating a team that delivers the wow factor every day. You set clear expectations, drive accountability, and foster a respectful, supportive environment where exceptional service happens naturally, and every team member feels valued.

Create an unforgettable in-store experience, ensuring the Provedore feels vibrant, welcoming, and deeply connected to our farm story. From warm greetings to genuine conversations and an energised atmosphere, you champion the moments that elevate the customer experience and uphold the standards that define Rich Glen.

Guide the store's performance with confidence and clarity. You balance day-to-day execution with strategic planning, strong decision-making, and a commitment to excellence. You manage budgets, rosters and operations with integrity - ensuring the store thrives today while building strong foundations for tomorrow and beyond.

Your Experience:

Ideally, you're an experienced retail leader, skilled in coaching and mentoring teams, and creating a workplace where people feel supported, motivated, and proud of their work.

You bring strong operational and financial capability - understanding key retail metrics, managing budgets, optimising rosters and achieving sales targets, while maintaining a customer experience grounded in quality, care and authenticity.





You excel in a high-paced environment, staying calm and effective under pressure. You make sound decisions, adapt to change, and uphold safety and compliance.

Qualifications & experience:

Previous management experience from the food retail and hospitality industries.

Strong leadership skills to effectively coach, mentor, and motivate a diverse team.

Excellent communication and conflict resolution abilities.

Proficiency in financial analysis, budgeting, and P&L; management. Proven ability to achieve sales, wages, KPI & stock loss targets.

Familiarity with roster scheduling software and retail management systems.

Awareness of applicable laws and regulations governing employee relations and food safety.

Strong problem-solving and decision-making skills.

Flexibility to adapt to changing business needs and work in a fast-paced environment.

Commitment to maintaining high standards of customer service and operational excellence.

Resourcefulness - find the way or make the way.

Tasks & responsibilities:

Support Ongoing Learning and Development: Consistently support the learning and development of all team members by providing direct feedback, coaching, mentoring, and career path guidance. Proactively address performance concerns and encourage personal growth within the team.

Career Path Guidance: Engage in career discussions with team members to reinforce their understanding of how working at the retail shop will contribute to their career and personal growth.

Roster Management: Plan and prepare team rosters based on seasonal requirements, availability, and budget considerations.

Employee Relations: Take responsibility for employee relations issues,



including identifying and resolving conflicts, addressing performance, and knowing when to work with HR to take appropriate action.

Profit and Loss Management: Manage the store's profit and loss (P&L;) in alignment with goals, identify areas for improvement, and implement thoughtful strategies to maintain and increase profitability.

Strategic Planning: Participates in high-level quarterly and annual planning for the store, participates in recruiting and oversees training and development initiatives to build a skilled, motivated team.

Floor Operations: Ensure the availability of necessary resources, monitor customer service excellence, and resolve any operational issues or customer complaints.

Safety and Compliance: Understand and adhere to our safety policies and procedures to maintain a safe work environment for employees and customers.

INSPIRE, influence and coach a strong team!

Why Rich Glen?

At Rich Glen, you're more than a job title.

You'll be part of a family-owned business where people genuinely care about one another, where ideas are welcomed, and where everyone contributes to something bigger than themselves.

We offer:

Exceptional remuneration

Meaningful team member benefits and product discounts

Opportunities for personal and professional growth

Recognition of milestones and achievements

A supportive team culture built on trust, respect and collaboration

The prospect to make a genuine impact in a fast-growing Australian brand

If you're looking for a role where your work matters, we'd love to hear from you.

Apply Now

Please submit your resume and cover letter detailing your interest in joining our Rich Glen team in Yarrawonga, including any applicable relocation plans.

Whilst we appreciate the time taken to apply, only shortlisted applicants will be contacted within two weeks.

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📌 Store Manager - Yarrawonga (City of Albury)
🏢 Rich Glen Olive Estate
📍 City of Albury