Internal Sales & Customer Support
$within market rate + super + bonuses
A long‑established Australian supplier in the industrial products sector is seeking an Internal Sales & Customer Support qualified to join this high performing team. This organisation has a strong national customer base and a reputation for reliable service and quality products.
This role is office‑based in Melbourne’s north and focuses on inbound enquiries, quoting, customer relationships, and product support.
This is a warm internal sales role where leads will come to you to convert. No need for cold outreach.
Key Responsibilities
- Respond to inbound phone, email and walk‑in enquiries
- Build and maintain relationships with repeat customers
- Prepare accurate quotations and follow up to close sales
- Provide product information and guidance
- Maintain CRM records and support sales reporting
- Coordinate delivery timelines and communicate updates
- Contribute to market insights and internal sales discussions
About You
- Background in internal sales, customer service or sales support
- Confident communicator with strong relationship‑building skills
- Comfortable learning product features and explaining them clearly
- Organised, proactive and able to manage multiple enquiries
- CRM or quoting system experience (any platform)
Salary & Benefits
- $market rate + super
- Annual bonuses up to $4K
- Christmas bonus ($2–$4K)
- Stable, long‑term employer with supportive team culture
- Training provided on products and systems
This is a role where you will be fully embedded in the team and their reliable and steady customer base.