? Melbourne | ? Hybrid | ? Full-Time| 12-Month Fixed-Term Contract

Join Commercial Eyes (PLG Group for companies) for an exciting 12-month fixed-term prospect and help transform therapeutic innovation into real-world impact across Australia, New Zealand, and the APAC region.

We’re looking for a driven Medical Information Manager to lead project delivery, manage a high-performing MI team, and provide exceptional client service across our growing Medical Information portfolio.

? About the Role In this leadership role, you will oversee the operational and strategic management of your assigned Medical Information project portfolio. You will:

- Lead and coordinate Medical Information project teams to ensure timely, accurate, compliant delivery of client services
- Act as the primary liaison for clients — managing expectations, providing scientific and strategic guidance, and ensuring ongoing satisfaction
- Oversee the full lifecycle of client projects, including scoping, proposals, resourcing, execution, reporting, and follow-up
- Mentor, supervise, and develop MI Associates and Junior Associates, fostering a high-performance team culture
- Ensure all medical inquiries are handled with accuracy, scientific rigor, and alignment with client SOPs, regulatory requirements, and industry standards
- Maintain and enhance MI knowledge assets, including standard response documents and databases
- Ensure timely identification and reporting of adverse events (AEs)



and product complaints (PCs) in line with ANZ safety requirements
- Support internal and external audits and contribute to continuous improvement initiatives
- Work collaboratively with other business units to enhance service offerings and drive efficiencies
- Contribute to business development and client retention by identifying opportunities, nurturing relationships, and supporting proposal development
- Play a key role in operational excellence through process optimization, performance tracking, and quality management activities

? What You Bring

- Bachelor of Pharmacy or relevant scientific qualification
- Minimum 5+ years Medical Information experience, including supervisory responsibilities
- Strong scientific evaluation and communication skills
- Knowledge of MI systems, QMS, and Australian/NZ safety reporting requirements
- Excellent project management, problem-solving, and people leadership capabilities
- Consulting experience a plus

? Why Join Us?

- Collaborate with some of the brightest minds in access, policy, and strategy
- Contribute to projects that have real-world impact on patient care
- Enjoy a flexible, hybrid work model and commitment to work-life balance
- Join a company that values expertise, purpose, and progress

Ready to make a bigger impact? Click Apply Now and take the lead in shaping Patient Safety in Australia and New Zealand.

📌 Medical Information Manager (12-Month Fixed-Term Contract) (Melbourne)
🏢 ProductLife Group
📍 Melbourne