Medical Receptionist — Specialist Practice, St. George Private Hospital, Kogarah

Part-time | Long-term opportunity

We're a small, close-knit specialist medical practice at St. George Private Hospital looking for an experienced Medical Receptionist to become a permanent trusted part of our front-desk team.

We're specifically looking for someone who:

- Has solid, hands-on experience as a Medical Receptionist in a healthcare setting — you know how a medical practice runs and can hit the ground running
- Is exceptionally reliable — someone we can count on to show up, follow through, and be a steady presence for our patients and our team
- Communicates brilliantly — warm and reassuring with patients, transparent and professional with doctors and colleagues, confident handling sensitive conversations (including financial consent)
- Is looking for long-term stability, not a short-term role.

What you'll be doing

- Welcoming patients and creating a calm, professional first impression
- Managing our appointment schedule, including rescheduling and cancellations
- Handling patient enquiries and explaining financial consent for consultations and procedures clearly and sensitively
- Maintaining accurate,



up-to-date patient records and files
- Processing referrals and results, and ensuring correspondence reaches referring doctors promptly
- General office support — scanning, supplies, and assisting the medical team as needed
- Upholding strict confidentiality of patient medical and financial information at all times

What you'll bring

- Proven experience as a Medical Receptionist or in healthcare customer service
- Excellent interpersonal and communication skills
- Strong organisational skills and the ability to juggle multiple tasks calmly
- Proficiency with medical practice management software (Gentu) and Microsoft Office
- Flexibility to help cover staff absences when needed
- A genuine commitment to patient care

What we offer

- A competitive salary
- A supportive, team-oriented culture where your contribution is genuinely valued
- Real job security and the opportunity to grow with a practice that invests in its people

If you're an experienced, dependable receptionist looking for a role you can truly settle into, we'd love to hear from you.

📌 Medical Receptionist (Kogarah)
🏢 Dr. Jessica Robertson
📍 Kogarah