Medical Receptionist (Casual)

Location: St. Andrews Clinic (Doncaster and Caledonia)

Employment Type: Casual (Flexible schedule)

About the Role

We are seeking a friendly, reliable, and motivated Medical Receptionist to join our busy general practice. This is an excellent opportunity for someone who enjoys working in a fast-paced healthcare environment and providing exceptional customer service to patients.

Flexible working hours are available, making this role suitable for someone seeking work-life balance.

Key Responsibilities

- Greet and assist patients professionally and compassionately.
- Manage appointments, telephone enquiries, and patient check-in/check-out.
- Process Medicare, DVA, TAC, and WorkCover claims.
- Maintain accurate patient records and confidentiality.
- Handle billing, EFTPOS transactions, and daily reconciliations.
- Scan, upload, and manage incoming correspondence and clinical documents.
- Liaise with GP’s, nurses, allied health professionals, specialists, pharmacies, and hospitals.
- Perform general administrative duties to support the smooth operation of the practice.

Essential Criteria

- Previous experience as a Medical Receptionist in a General Practice.
- Proficiency in Best Practice software is essential.
- Excellent verbal and written communication skills.




- Strong organizational and time management abilities.
- Ability to multitask in a busy environment while maintaining attention to detail.
- Professional presentation and a positive attitude.
- Ability to work independently and as part of a team.
- Current Australian working rights.

Preferred Criteria

- Current Australian driver’s license to allow flexibility in working across clinics or attending training if required.
- Experience with Medicare billing, Care Plans, Health Assessment, and recalls/reminders.
- Knowledge of MyMedicare, PRODA, and HealthLink is advantageous.

What We Offer

- Flexible working arrangements.
- Supportive and friendly team environment.
- Ongoing training and professional development.
- Opportunity to work in a well-established and growing general practice.
- Competitive hourly rate based on experience.

How to Apply If you are an experienced Medical Receptionist with Best Practice experience and a flexible approach to work, we would love to hear from you.

Please submit your resume and cover letter outlining your experience and availability to:

[email protected]

Pay: From $25.00 per hour

Work Location: In person

📌 Medical Receptionist (Casual) (Doncaster East)
🏢 St Andrews Health
📍 Doncaster East