ABOUT THE ROLE

We are an expanding busy private medical specialist clinic seeking an experienced Medical Receptionist for part time work to start immediately.

Based at our main clinic in Birtinya near the Sunshine Coast University Hospital, you will be assisting with the efficient running of our practice and will need to be available to work at dual locations as required.

A high level of engaged patient service and courtesy is expected at all times, together with an overarching desire to improve the ease of practice for the doctors and the quality of experience for our patients.

The medical secretary encompasses, but is not limited to the following duties and responsibilities:

- Secretarial support to multiple practitioners
- Responding to all incoming telephone calls; emails and faxes for any of the specialists.
- Preparation of clinics including management of referrals, follow up on any pathology, radiology or test results patient may require prior to their consultation
- Booking tests, pathology & radiology as required for patients
- Liaise with diverse range of stakeholders such as hospitals, GP practices, and other third party organizations.
- Receipting via electronic claiming with Medicare
- Perform duties in a respectful manner within a supportive team environment
- Co-ordinate hospital admissions and procedure bookings
- Banking and debt collection as required
- General administrative tasks such as scanning, preparing patient correspondence, editing and sending clinic letters




- Regular communication and collaboration with the Practice Manager to optimize day-to-day operations.

ABOUT YOU

- Minimum of 1+ years front desk experience is required.
- Medical or healthcare front desk experience is essential for this role.
- Minimum of 1 year of medical or healthcare front desk experience is required.
- Excellent presentation, a high level of communication and patient care skills - a positive attitude is a must!
- A can-do attitude and personality that builds rapport with patients, staff and Doctors easily
- Excellent administration and computer skills - previous experience with Gentu preferred but not required.
- Ability to multi-task in a fast-paced environment.
- Integrity, respect, and professionalism at all times
- Medicare knowledge and medical billing experience
- Working knowledge of Medicare and medical billing procedures is required.
- Australian work authorisation is required at the time of application.

FOR YOU

- The opportunity for a career with a health provider that cares for our employees and values their input in the practice.
- Latest technologies and cutting-edge culture
- Supportive approachable Practice Manager
- Free parking and uniform provided.
- Great team environment – friendly team of doctors and admin support.

If you have the skills that would meet this role, I would love to hear from you. Please email [email protected].

📌 Medical receptionist - Part time (Birtinya)
🏢 Sunshine Coast Respiratory and Sleep
📍 Birtinya