Uniting Vic.Tas in Melbourne CBD is seeking a Senior Analyst Help Desk to lead first/second line support for core applications and hardware, aligned with ITIL practices. You will partner with the Team Leader to design strategies, planning, and operations across sites to meet staff ICT needs.
The role involves onsite support, effective communication, and proactive incident resolution within a large, multi-site organisation. A robust customer-service mindset is essential.
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📌 Senior Help Desk Analyst - 1st/2nd Line Support (Melbourne)
🏢 Uniting Vic.Tas
📍 Melbourne
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