The Australian College of Rural and Remote Medicine (ACRRM) is a member-based organisation that strives to set, maintain and promote high quality professional standards for rural and remote medicine. This will help to ensure that rural and remote communities have access to safe and accessible health care.

As the Member Service Officer, you are responsible for supporting the delivery of ACRRM’s procedural grants programs and member services. This includes contributing to a high-performing team, supporting colleagues to deliver member and community objectives, and role-modelling behaviours that underpin a high-performance culture.

In a customer-focused and administrative role, your responsibilities include:

- Supporting the administration and delivery of procedural grants (including RPGP and GPPTSP), membership, and services
- Assisting with application processing, eligibility assessments, and claims management in line with program guidelines
- Maintaining accurate records and data entry in relevant systems
- Contributing to continuous improvement of processes and member experience
- Building and maintaining positive relationships with internal teams, members, grant participants, and external stakeholders

This is a permanent full-time appointment,



based in the Brisbane Head Office, and is an integral part of a busy and agile team. As part of living our values, we are visionary, courageous, experts and inclusive. We respect, inspire and support each other and we believe in an inclusive workplace reflective of the communities in which we live and serve. The College recognises the benefits of a diverse workforce and is committed to fostering an inclusive workplace.

People living with a disability, those from a culturally diverse background and First Nations people are encouraged to apply for advertised positions. Where appropriate, reasonable workplace accommodations will be provided to ensure equal opportunities for all.

ACRRM is growing and we are putting our footprint in the regions where members need us most. Be part of an organisation where you can make a real difference - and grow with us. Find out more about ACRRM here.

To apply, please provide a cover letter addressing the criteria along with your resume. We will be interviewing as applications are received, so please apply early. For queries about the position, please email Susan Foster at [email protected].

📌 Member Services Officer – Procedural Grants and Membership (Brisbane)
🏢 Australian College of Rural and Remote Medicine
📍 Brisbane