Position : D365 CRM Technical Lead

Experience : 12+ years

Technical Experience:

- 12+ years of experience in Dynamics 365 CE (CRM) implementations.
- Strong understanding of CE modules: Sales, Customer Service, Field Service, Marketing.
- Expertise in Power Platform: Power Apps, Power Automate, Power BI.
- Experience with Azure integration services and Dataverse.
- Proficiency in JavaScript, C#, .NET, and Dynamics SDK.
- Experience with CI/CD pipelines and DevOps practices.
- Excellent communication and stakeholder engagement skills.
- Microsoft certifications (e.g., Dynamics 365 CE Solution Architect Expert) preferred.

Day-to-day activities expected

- Understand D365 Setup and Custom Components & current architecture
- Understand up-coming releases, changes & upgrades
- Understand the requirements provided by BAs
- Prepare the initial design as per the requirements
- Provide technical impact & estimates for the changes
- For recent enhancements and solutions provide the architecture diagram, architecture considerations
- Prepare the initial technical framework and assign tasks to the the developers
- Review the code and provide guidance as expected
- Suggest best practices to the leadership team
- Identify issues in the current setup and provide solutions
- - Technical meetings, brainstorming and reporting





- JIRA and Confluence
- Practice Agile processes
- Architect end-to-end solutions using Dynamics 365 CE and Power Platform.
- Lead technical design sessions and define solution architecture, data models, and integration strategies.
- Translate business requirements into scalable and secure technical solutions.
- Guide & mentor development teams on customizations, plugins, workflows, and Power Automate flows.
- Design and implement integrations using Azure services (Logic Apps, Service Bus, Functions).
- Ensure alignment with Microsoft best practices and enterprise architecture standards.
- Conduct code reviews, performance tuning, and solution optimization.
- Support pre-sales activities including solution demos, architecture presentations, and effort estimation.
- Stay updated with Microsoft roadmap and recommend platform enhancements.
- Understand current customization and integrations in customer's environment
- Help in upgrading products and custom components

If you would like to discuss this opportunity in confidence before applying, please feel free to contact me directly. ? [email protected]

? +61399997459

I would be happy to provide further details about the role and answer any questions you may have.

📌 Microsoft Dynamics 365 CRM Technical Lead (Melbourne)
🏢 Boltin
📍 Melbourne