Public Trust Officers - multiple locations

Are you interested in a fulfilling role where your skills directly impact the Queensland community? If you are committed to delivering high-quality customer service with a solution focused approach and are empathetic, we are keen to hear from you. Permanent and temporary roles available.

Are you interested in a fulfilling role where your skills directly impact the Queensland community? If you are committed to delivering high-quality customer service with a solution focused approach and are empathetic, we are keen to hear from you.

About the Role

Public Trust Officers (PTO) are responsible for providing a broad range of support in the provision of advice along with high-quality ongoing service to prospective, new and existing customers. These positions play a key role in contributing to and enhancing the overall customer experience. PTOs have significant interactions with a wide range of people from different cultural backgrounds, who at times may be distressed or upset and who may display challenging behaviours, due to their circumstances or disability.

What we offer

- Energetic work environment with diverse responsibilities
- Opportunities for personal and professional growth
- Supportive culture, prioritising employee health and wellbeing

These roles will be located throughout our 15 offices from Brisbane to Cairns.

Our Talent Acqusition, Recruitment and Onboarding (TARO) team will email from time to time to notify you of vacancies that are aligned location and preferences when they become available..

By submitting an application to join the QPT's applicant pool for PTO positions,



you will not automatically be considered for other advertised vacancies at other classifications. If separate roles are of interest to you, please submit your application via SmartJobs and follow the process outlined.

Reference checks, criminal history checks and serious discipline history declaration (if applicable) will also be undertaken for the successful candidates.

Our people-focused approach helps us meet the individual needs of our customers with humanity, respect, integrity, and diligence, come be part of our team.

The QPT is a value for money independent state trustee service dedicated to advancing and safeguarding the rights, interests and wishes of Queenslanders in need of financial management, trust and estate planning and administration support. We have been looking after Queenslanders and their families since 1916. We provide trusted financial decision-making advocacy, education and services and empower Queenslanders to plan and prepare for key life events. We do this by, supporting Queenslanders with life-planning assistance and education, providing reliable, independent and ethical services that protect our customers' financial wellbeing, building a modern, professional and customer-focused organisation and providing value and support to our customers and the community. Working across our 15 regional offices around the State, we employ approximately 600 people from a range of backgrounds and industries.

If you experience any difficulties applying online please contact the TARO team on ***********@pt.qld.gov.au and an Advisor will get back to you.

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📌 Public Trust Officers - multiple locations (Brisbane)
🏢 Public Trust Office QLD
📍 Brisbane