Tech-enabled flexible living operator disrupting the serviced apartment and corporate housing space across APAC and Europe

Own a defined portfolio of corporate accounts with real commercial scope, not a reactive service desk role

A deliberate development pathway into Senior Account Manager, with a Director invested in getting you there

Join a full commercial rebuild led by newly appointed senior leadership

Rapid global growth: 1,000+ apartments across 10 major cities and climbing

The Company You'll Join

They’re a high-growth, technology-enabled flexible living operator providing premium apartment and boutique hotel accommodation to corporate, government, insurance and SME clients across APAC and Europe. Founded in Sydney in 2017, the business now operates more than 1,000 apartments across 10 major cities including Melbourne, Sydney, Brisbane, Auckland, London and Dublin, and has been doubling its property count roughly every six months.

They sit in a sweet spot the market has been crying out for: more space than a hotel, more consistency than Airbnb, and more flexibility than a long-term rental, all delivered through a seamless, tech‑led guest experience with online check-in, keyless access and 24/7 support. For corporate clients, that translates into a premium, consistent accommodation programme for project teams, relocations, extended stays and business travel, backed by dedicated account management.

Culture matters here: no egos, genuine collaboration, and a team that serves three stakeholders in every decision, the guest, the colleague and the property owner.

The commercial function is being rebuilt from the ground up under newly appointed senior leadership, with serious investment in experienced hires,



enablement tools and revenue infrastructure. Off the back of this growth and investment, an opportunity now exists for a Corporate Account Manager to join the APAC account management team in Melbourne.

Beyond the role itself, you’ll enjoy adaptable hybrid working from pet‑friendly offices, regular social events, a real focus on well‑being, genuine investment in your professional development, and the chance to take your career global, with teams across Australia, New Zealand, the UK and Ireland.

The Impact You’ll Make

You’ll own the day‑to‑day relationship with a defined portfolio of corporate accounts, responsible for retention, client satisfaction and revenue performance. This is a proactive relationship role, not a reactive one. You’ll run a regular engagement cadence, spot early warning signs of account risk, and bring clients value before they need to ask.

Beyond retention, you’ll identify and surface expansion opportunities across your portfolio: additional properties, new traveller segments, increased booking frequency and cross‑market usage. You’ll build relationships across multiple contacts within each account, from primary bookers through to travel coordinators, HR and procurement, and host site inspections with confidence and commercial focus.



Rate reviews and contract renewals are part of the role too, developed in a supported environment with guidance from senior account managers and the Director.

This role is the proving ground for Senior Account Manager. Perform, and the pathway is real, resourced and expected. You’ll be based in Melbourne, reporting to the Director, Account Management APAC, working closely with Sales, Revenue Management and senior AMs.

The experience you’ll bring

3+ years' experience in account management, client relationship management or customer success, ideally within hospitality, serviced apartments, corporate travel, events and venues, or an adjacent B2B services environment

A proactive, organised approach: you manage multiple accounts without dropping the ball and you reach out before you’re asked

Developing commercial acumen: you understand the basics of rate, volume and value, and you’re hungry to build confidence in more complex commercial conversations

Calm under pressure: when clients have problems, you absorb their stress rather than amplify it, and you own issues through to resolution

Strong CRM discipline: your records are a shared resource and you keep them presentation‑ready at all times

Culturally, you’re coachable, curious and ego‑free: this team is being rebuilt around people who collaborate, share and put "we" before "I"

If you’re looking for a role where your contribution is visible and your growth is taken seriously, this could be for you. On offer is a competitive base salary plus performance incentives, and the chance to build something from the ground up in a business on a steep growth trajectory.

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📌 Corporate Account Manager (Melbourne)
🏢 ReillyScott
📍 Melbourne