Workforce Planner: Telephony, Reporting & Analytics (City of Sydney)

Workforce Planner: Telephony, Reporting & Analytics (City of Sydney)

09 Aug
|
Global Transport & Automotive Insurance Solutions
|
City of Sydney

09 Aug

Global Transport & Automotive Insurance Solutions

City of Sydney

Global Transport & Automotive Insurance Solutions in Sydney CBD NSW is seeking a Workforce Planner to optimise telephony, forecasting and workforce management across our contact centre and claims operations. You will translate business demand into staffing requirements, configure telephony and reporting systems, and build dashboards to drive performance.

The role acts as the subject matter expert for workforce planning and telephony platforms, partnering with operational leaders to deliver

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📌 Workforce Planner: Telephony, Reporting & Analytics (City of Sydney)
🏢 Global Transport & Automotive Insurance Solutions
📍 City of Sydney

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