Description

Drive Your Career Forward with Shannons – Join Australia's Leading Team of Motoring Enthusiasts

Full-time | Newcastle | Hybrid working available

Join Shannons, recently recognised as Insurer of the Year, and turn your passion for motoring into a full-time career where your interests genuinely matter.

Based in Newcastle, you’ll spend your day speaking with fellow enthusiasts about cars, bikes, builds and restorations, helping them protect what they love most.

What makes this role different?

- Insurer of the Year – join an award-winning, specialist motoring insurer
- Full-time role – 37.5 hours per week
- Monday to Friday Roster
- Hybrid working model – 50/50 office and home after training
- Start date: Wednesday 9th September
- Salary: $72,800 including 12% super

What you'll do

At Shannons, we don't just insure vehicles. We live and breathe them.

From classic Holdens to modern performance cars, our customers are passionate about their vehicles. You’ll be part of a team that understands that connection.

In this role you will:

- Speak with fellow enthusiasts and provide expert insurance guidance
- Help customers arrange new cover or update existing policies
- Build genuine connections through shared interests and vehicle knowledge
- Navigate multiple systems to provide accurate and efficient support
- Deliver exceptional customer experiences while meeting performance targets
- Complete a comprehensive 7-week full-time training program

What you’ll bring

- Genuine passion for cars, motorcycles or motoring culture
- Strong customer service experience
- Explicit and confident communication skills
- Ability to simplify information for customers




- Confidence using technology and multiple systems
- Positive, team-focused attitude and willingness to learn
- Commitment to the Tuesday to Saturday roster
- A suitable home office setup, or willingness to create one

What we can offer you

- Competitive salary: $72,800 including 12% super
- Additional incentives: Penalties on eligible shifts & performance-based incentives
- Work-life balance: Flexible work options — 50% in office, 50% work from home
- Leave perks: 20 weeks paid parental leave, emergency response leave, military service leave
- Perks & discounts: Discounts across 400+ major retailers
- Career growth & development: Recognition programs, career development pathways, study support
- Community & giving back: Paid volunteer leave, matched giving through our community programs

Shift & Training Information

We are currently recruiting for:

- Monday to Friday | 37.5 hours per week - Start window between 9am and 11am

You will complete 7 weeks of full-time onsite training at our Newcastle office before moving into hybrid working arrangements.

‘Start window’ means your rostered start time may vary within the listed hours. You must be able to fully commit to the shift option selected.

About Shannons

Shannons is Australia’s leading insurer for motoring enthusiasts and supports more than 1,200 motoring events across the country every year.

As part of the Suncorp Group, you’ll join a trusted organisation with a brand that genuinely understands and celebrates automotive passion.

If you're the person friends come to for car advice, spend your weekends at car shows, or simply love talking all things motoring, we’d love to hear from you.

Chase the Sun and apply today.

📌 Motor Enthusiast Underwriter (New South Wales)
🏢 Suncorp Bank
📍 New South Wales