- Location: Narellan NSW 2567
- Practice: Narellan Medical and Skin
- Position Type: Full-Time / Part-Time
Who we are
Narellan Medical + Skin is a highly rated medical clinic in Narellan, known for its professional, friendly care and comprehensive services spanning general practice, skin cancer checks and cosmetic treatments.
We are seeking a professional, detail-oriented Medical Receptionist to join our Medical Clinic. This role requires flexibility with rostering, strong billing accuracy, and a commitment to delivering exceptional patient care in a fast-paced environment.
About the Role
As the first point of contact, you will play a key role in ensuring smooth daily operations while delivering exceptional patient experiences. Your responsibilities will include:
- Greeting and acknowledging patients promptly and warmly
- Managing appointment bookings, recalls and waitlists
- Accurate data entry and maintenance of patient records
- Processing Medicare, DVA, WorkCover and private billings
- Explaining fees, rebates and gap payments clearly
- Managing phone and online enquiries professionally
- Scanning, correspondence allocation and general administrative tasks
- Maintaining a clean, organised and professional reception area
About You
Previous medical reception experience (essential)
- Best Practice PMS experience highly desirable
- Solid customer service skills with a calm, friendly manner
- Some understanding of Medicare and billing processes
- High attention to detail (low error rate in billing/data entry)
- Excellent communication and customer service skills
- Reliable, accountable and flexible with shifts (including evenings/Saturdays)
Our Team Values
At Narellan Medical and Skin we value:
- Love What You Do – bringing positivity and pride to your work
- Integrity – acting ethically, honestly and respectfully at all times
- Make a Difference – contributing meaningfully to patient care and team culture
We are looking for someone who aligns with these values and enjoys being part of a supportive, high-performing team.
If you are dependable, organised and passionate about delivering excellent patient experiences, we would love to hear from you.
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📌 Medical Receptionist (City of Sydney)
🏢 Narellan Medical And Skin
📍 City of Sydney
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