We are a long-established, solo private dental practice in North Parramatta, specialising in dental implants and high-quality restorative dentistry. Known for our smooth-running, high-end clinical environment, we are seeking an experienced and personable Dental Receptionist to join our close-knit team on a full-time, permanent basis.
Working Hours: 9:00am – 6:00pm
About the Role
This is a wonderful opportunity to join a stable, well-organised practice where systems run efficiently and patient care is the top priority. You’ll be the first point of contact for our patients, helping create a warm, professional, and welcoming experience from the moment they walk in.
Key Responsibilities
- Greeting patients and managing front desk operations with warmth and professionalism
- Scheduling and coordinating appointments, including complex implant treatment plans
- Managing phone calls and email correspondence with clear, professional communication
- Processing payments, health fund claims, and Medicare/DVA items
- Maintaining accurate patient records and practice management software
- Overseeing infection control management in line with practice protocols and standards
- Assisting chairside with dental procedures as needed
- Supporting the clinical team to ensure a smooth daily workflow
What We’re Looking For
- Excellent communication skills, particularly over the phone and via email
- Experience in dental assisting
- Knowledge of infection control procedures and compliance
- Strong work ethic and reliability
- A genuine team player who thrives in a collaborative environment
- Well organised, calm under pressure, and detail-oriented
- A polished, skilled presentation suited to a high-end private practice
What We Offer
- Full-time, permanent position with long-term stability
- A well-established, high-end practice with a loyal patient base
- A supportive, low-turnover team environment
- Modern systems and a smooth, efficient day-to-day workflow
- Competitive salary based on experience
If you’re a dedicated professional looking for a long-term role in a respected North Parramatta practice, we’d love to hear from you.