Position: Home Support Officer – Calvary Scottvale

Dandenong, VIC, Australia

Job Details

- Permanent part‑time position

About the Role

The Home Support Officer supports the Home Manager with day‑to‑day administrative tasks to ensure the smooth delivery of customer care. The role serves as the first point of contact for clients, residents, and staff, providing courteous reception and administrative support.

Responsibilities

- Ensure clear and timely administrative activities to support customer care
- Facilitate communication with residents, their representatives, and other stakeholders regarding office administration requirements
- Reception duties, including answering phones, greeting visitors/contractors, and managing appointments
- Assist with walk‑in inquiries and record them appropriately

Qualifications

- Well‑developed interpersonal and communication skills




- Commitment to providing high‑quality customer service and a genuine interest in the elderly
- Attention to detail, multitasking abilities, and effective time management skills
- Proficiency in contemporary IT applications and platforms (MS Office, Teams, etc.)
- Proven organisational skills, ability to prioritise work independently and as part of a team

Desirable

- Previous experience in aged or health care
- Rostering and payroll experience using Kronos
- Qualifications in administration

Benefits

- Salary packaging perks, discounted health insurance and gym memberships
- Paid parental leave
- Training, development pathways and career opportunities

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📌 Home Support Officer (Greater Dandenong City)
🏢 Calvary Health Care
📍 Greater Dandenong City