MCM House creates beautiful, up-to-date furniture that captures the relaxed, coastal Australian lifestyle. Our timeless designs are crafted with premium textiles, reflecting our commitment to quality and thoughtful craftsmanship.
ROLE DESCRIPTION
MCM House creates beautiful, modern furniture that captures the relaxed, coastal Australian lifestyle. Our timeless designs are crafted with premium textiles, reflecting our commitment to quality and thoughtful craftsmanship.
ABOUT THE ROLE
We're seeking passionate Casual, Part-Time and Full-Time Showroom Consultants to join our showroom team. This is an exciting opportunity to build meaningful client relationships while contributing to the growth of a leading Australian furniture brand.
You’ll be the first point of contact for clients, delivering exceptional service and guiding them through our stunning collections to find the perfect pieces for their homes.
KEY RESPONSIBILITIES
- Warmly greet and engage clients, providing personalised assistance and product guidance
- Build long-term relationships with new and existing customers to drive repeat business
- Process orders in person, over the phone, and via email with attention to detail
- Respond promptly to client inquiries and maintain accurate records in ZenDesk
- Contribute to personal and team sales targets through collaborative strategies
- Maintain showroom presentation and visual merchandising to brand standards
- Prepare the showroom daily and ensure a welcoming, organised environment
ABOUT YOU
- Proven sales or customer service experience (preferably retail or furniture)
- Passion for exceptional service and a keen interest in design and furniture
- Strong communication and relationship-building skills
- Positive, professional attitude with solid initiative
- Flexibility to work weekends and weekdays, based on roster requirements
- Keen eye for detail and ability to work in fast-paced environments
Desirable
- Experience in the furniture or design industry
PERKS AND BENEFITS
- Unlimited commission with competitive base salary and/or hourly rate
- Career growth opportunities within an innovative company
- Collaborative environment with a passionate, talented team
- Industry networking with Architecture & Design professionals
- Inclusive culture that celebrates diversity
At MCM House, we're committed to diversity and inclusion. We welcome applicants from all backgrounds.
Please avoid including personal details such as age, marital status, or photos in your application.