Shift Leader - Dirk’s Buranda Village. Help lead the first Dirk’s store!

Dirk’s is coming to Buranda Village — and we’re looking for casual Shift Leaders to help launch our first store.

We’re a new fast-casual food brand built around big flavour, proper food, cheeky energy and a love of dogs. We’re here to make fast food better: better bites, better vibes and better for dogs.

This is not just another shift supervisor role. You’ll be part of the opening leadership team, helping set the standard for service, speed, quality and culture from day one.

The role

As a Shift Leader, you’ll help run shifts, support the Store Manager and Assistant Store Manager, and lead the team on the floor during service.

You’ll be hands‑on across the store — coaching team members, keeping service moving, solving problems quickly and making sure every customer experience feels fast, warm and unmistakably Dirk’s.

This is a casual role, with an opportunity for the right people to grow into part‑time leadership or future management roles as Dirk’s expands.

What you’ll do

- Lead shifts and keep the team moving with energy and focus
- Support the HHH service model: Hello, Hustle, Heart
- Coach team members during service
- Manage station flow, breaks, standards and customer recovery
- Help maintain speed, quality, cleanliness and accuracy
- Support food safety, opening and closing routines
- Keep both in‑store and delivery orders flowing smoothly
- Help train new team members
- Bring the PACK Way to life every shift

What we’re looking for

You might already be a Shift Leader, Supervisor, Team Leader or senior team member. Or you might be ready to step up.

Ideally,



you’ll bring experience in QSR, fast food, food retail, hospitality, café, dessert, bubble tea, retail or another fast‑paced customer environment.

- Calm under pressure
- Hands‑on and practical
- Reliable and organised
- Great with customers
- High‑energy without being chaotic
- Clear, fair and respectful with the team
- Comfortable working in a fast‑paced food environment
- Available for at least 15+ hours per week

Availability & Start Date

We’re aiming to commence paid induction, training and soft‑launch activities from aroundmid-August, ahead of the Buranda Village store opening. Final timing may shift slightly depending on store handover, but successful applicants will need to be available for compulsory paid training before opening.

Initial trading hours are expected to be around10am–9pm, with potential for later Friday/Saturday trading and breakfast shifts in future.

What’s in it for you

- Help launch the first ever Dirk’s store
- Be part of a new brand from day one
- Paid training and development
- Pack Meals on eligible shifts
- Team discounts all the time
- Social activities and team events
- A dog-friendly brand with real purpose
- Real progression opportunities as Dirk’s opens more stores
- Potential pathway into Assistant Store Manager and Store Manager roles

About Dirk’s

- Pack First — we’ve got each other’s backs
- Act Like an Owner — own the outcome, keep it straightforward, get it done
- Cheeky Energy — positive, fun, always respectful
- Keep It Real — genuine, direct, human
- Dogs are part of our DNA. Dogs are welcome, treats are free, and we support local dog welfare through every eligible Dirk sold.

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📌 Shift Leaders (Queensland)
🏢 Dirk's
📍 Queensland